Kelsey Polk
Store Manage
Summary
Compassionate, hard working, and dedicated individual. Determined to create the best outcome for my team and customers. I strive to create a high energy and positive atmosphere everyone will enjoy.
Overview
11
11
years of professional experience
4
4
Certifications
Work History
Store Manager
GPM Investments
10.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Online Pickup Lead
Walmart Super Center
01.2018 - 01.2020
- Achieved high accuracy rates with effective time management strategies when fulfilling multiple simultaneous orders.
- Proactively identified low-stock items during picking process, notifying appropriate parties for replenishment purposes.
- Demonstrated commitment to continuous improvement efforts aimed at enhancing overall Picker operations.
Assistant Manager
Stripes Convenience Store
08.2013 - 10.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Education
High School Diploma -
Mary Carroll High School
Corpus Christi06-2011
Skills
POS systems
Cash management
Inventory management
Team leadership
Employee training
Customer service management
Certification
TABC
Timeline
Store Manager
GPM Investments
10.2021 - Current
Online Pickup Lead
Walmart Super Center
01.2018 - 01.2020
Assistant Manager
Stripes Convenience Store
08.2013 - 10.2018
High School Diploma -
Mary Carroll High School
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