Kelsey Richards

Dynamic professional with a proven track record at Surround Sound Outreach, excelling in campaign management and data analysis. Expert in developing strategies that consistently exceed sales targets and enhance team performance. Adept at fostering relationships and leading training initiatives, combining strong public speaking skills with a commitment to operational excellence.

• Rapid promotion within PPLM canvassing program due to high performance and leadership readiness
• Proven success in sales for subscription-based fundraising (Planned Parenthood League of Massachusetts)
• Strong team management skills, including leading daily shifts, motivating peers, and delivering performance feedback
• Experienced in training and onboarding new staff with a focus on pitch delivery, confidence, and donor engagement
• Skilled in public speaking, pitch coaching, and leading team-wide development sessions
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) for tracking metrics, shift planning, and reporting
• Data-literate: adept at analyzing yes rates, donor conversion stats, and shift productivity to guide team improvement
• Strong interpersonal and communication skills, fostering team morale and professional donor interactions
• Highly organized and adaptable in fast-paced field environments with changing logistics and goals

• Promoted quickly from canvasser to Canvassing Director of the Cambridge office due to strong work ethic, consistent performance, and deep passion for reproductive rights. Excelled in securing high numbers of donors and building genuine connections with community members. Recognized for leadership, team motivation, and creating a positive, high-achieving environment that aligned with the mission and values of PPLM.