Kelsey Schar
3423 Cowley Way San Diego
Summary
I am a hardworking, dependable, and outgoing individual with strong customer service experience and the ability to thrive in fast-paced environments. I am skilled at multitasking, communicating effectively, staying organized, and maintaining accuracy and efficiency during busy shifts. I work well under pressure and enjoy being part of a team while creating a positive and welcoming experience for customers. Outside of work, I enjoy staying active and going to the gym, spending time at the beach, and hanging out with friends. I am a people-oriented person who enjoys meeting new people and bringing a positive attitude and strong work ethic to everything I do.
Overview
4
4
years of professional experience
Work History
Customer Service
High St Deli
San Luis Obispo, CA
07.2025 - 06.2026
- Provided exceptional customer service, addressing visitor inquiries promptly and professionally.
- Took customer orders and served tables with efficient, personable service delivery.
- Enhanced company reputation through excellent customer service and professional demeanor.
- Kept accurate records to document customer service actions and discussions.
- Monitored tables for guest needs to identify customer service opportunities.
Public Relations Intern
Modesto City Schools
Modesto, CA
03.2025 - 06.2025
- Developed press materials to enhance brand visibility and engagement.
- Assisted in coordinating media outreach and tracking coverage across platforms.
- Conducted research on industry trends to support strategic communication efforts.
- Drafted social media content, increasing audience interaction and brand awareness.
Sales Associate and cashier
Urban Outfitters
SLO, CA
10.2023 - 10.2024
- As a sales associate and cashier at a very fast paced and bust store like Urban Outfitters in the heart of Downtown SLO, I learned how to have excellent customer service and communication even with the busyness. I helped to maintain a clean and put together store front even with the constant flow of customers. I worked very collaboratively with coworkers, who I still remain friends with today.
Store cashier
Mad Monk
Modesto, CA
01.2022 - 06.2022
- As a cashier at a thrift store, I was taught on an older system so I had to input a lot of things by hand instead of just scanning items. This taught me to be super efficient and accurate in my work to ensure customers did not get over charged. I provided excellent customer service by addressing questions, resolving issues, and ensuring a very positive checkout experience. I counted the money each night and did the math on how much the store made each day as well.
Education
High School - undefined
Thomas Downey High School
Modesto, CA1 2022
Bachelor's degree - Journalism
California Polytechnic State University
San Luis Obispo, CA06.2026
Skills
- Customer service
- Fast-paced work environment experience
- Multitasking
- Strong communication
- Teamwork and collaboration
- Time management
- Attention to detail
- Order accuracy
- Cash handling & POS systems
- Food handling & safety certified
- Conflict resolution
- Problem-solving
- Ability to work well under pressure
- Adaptability and flexibility
- Organization
- Efficiency and speed
- Positive attitude
- Dependability and punctuality
- Upselling and menu knowledge
- Handling high-volume customer traffic
Timeline
Customer Service
High St Deli
07.2025 - 06.2026
Public Relations Intern
Modesto City Schools
03.2025 - 06.2025
Sales Associate and cashier
Urban Outfitters
10.2023 - 10.2024
Store cashier
Mad Monk
01.2022 - 06.2022
High School - undefined
Thomas Downey High School
Bachelor's degree - Journalism
California Polytechnic State University