Kelsey Schmalenberger
Plant City,FL
Summary
I am a Server Manager at Esposito's Pizza with a proven track record in team coordination and customer service. I also have a part time job at Jersey Mikes Subs. I have been with this franchise sense June of 2024. I am a expert in training staff and fostering client engagement, I excel in creating a positive dining experience while ensuring compliance with health standards. Skilled in conflict resolution, I build lasting relationships with guests and motivate my team effectively. I am a very ambitious employee always willing to try whatever task is presented to me. I tend to work at a fast pace while maintaining organization and success.
Overview
1
1
year of professional experience
Work History
Server Manager
Esposito's Pizza
02.2025 - Current
- Coordinated team schedules to ensure satisfaction among the team.
- Monitored food safety protocols to maintain health compliance standards.
- Welcomed and greeted guests before presenting special menu items to customers.
- I made many relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Trained and mentored new staff.
- Strive to be a great source of motivation among my team.
- Opened and closed the restaurant daily.
Education
High School Diploma -
Plant City High School
Plant City, FL05-2025
Skills
- Collaborative skills training
- Team coordination
- Customer service
- Engaged listening
- Client engagement
- Skilled in resolving conflicts
- Proficient in handling multi-line phone systems
Languages
Sign Language
Native or Bilingual
Timeline
Server Manager
Esposito's Pizza
02.2025 - Current
High School Diploma -
Plant City High School