Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Babysitter

Megan Soto

Dunkirk,NY

Summary

Motivated and compassionate healthcare student currently completing prerequisite coursework for the Diagnostic Medical Sonography program at Jamestown Community College. After finished with my Prerequisites, I plan on going to Trocaire for their Diagnostic Sonography Program. Brings strong foundational knowledge in anatomy, patient care, and medical terminology, along with hands-on volunteer experience in clinical settings. Dedicated to providing high-quality, patient-centered support in fast-paced healthcare environments. Eager to contribute to a collaborative medical team while continuing to grow professionally within the healthcare field.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

5
5
years of professional experience

Work History

Asset Protection Associate

Walmart
04.2025 - Current
  • Assisted in daily operational tasks to ensure workflow efficiency.
  • Coordinated inventory management processes to maintain optimal stock levels.
  • Supported team members in problem-solving and process improvement initiatives.
  • Adapted quickly to new tools and systems for enhanced productivity.
  • Contributed to quality assurance by following established operational procedures.
  • Communicated effectively with cross-functional teams to streamline operations.
  • Documented daily activities and generated reports for management review.
  • Maintained a safe work environment by adhering to safety protocols and guidelines.
  • Increased customer satisfaction by implementing feedback systems to directly address concerns and improve service delivery.
  • Facilitated employee training programs to boost team competence and performance.

Babysitter

02.2021 - Current
  • Supervised children, ensuring a safe and nurturing environment during activities and playtime.
  • Developed engaging age-appropriate games and educational activities to promote learning and development.
  • Communicated effectively with parents regarding children's progress, daily activities, and any concerns.
  • Implemented behavioral strategies to manage conflicts and encourage positive interactions among children.

Service Desk

Walmart
05.2024 - 04.2025
  • Analyzed service desk metrics to identify areas for improvement, implementing changes that led to measurable performance gains.
  • Conducted regular reviews of service desk processes to identify areas where improvements could be made to better serve end-users'' needs.
  • Improved customer satisfaction by efficiently resolving IT service desk tickets and providing clear communication to endusers.
  • Optimized service desk performance by analyzing metrics and identifying areas for improvement.

Education

Pre Requisites -

JCC
Jamestown, NY

High School Diploma -

Dunkirk High School
Dunkirk, NY
06-2023

Skills

  • Meticulous attention to detail
  • Collaborative skills training
  • Inventory control
  • Integrity and trustworthiness
  • Customer service expertise
  • Thrives in fast-paced environments
  • strong patience skills
  • Budgeting and financial management

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Cared for 5 children ages 9, 12 and 13.
  • Earned numerous referrals to other families due to exceptional reliability, affordable rate, and positive reports.
  • Resolved product issue through consumer testing.

Interests

  • I enjoy helping others and giving back to the community
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Passionate about balancing physical health with mental and emotional wellness
  • Participating in local clean-up initiatives
  • Personal Development and Self-Improvement
  • Youth Development Programs

Timeline

Asset Protection Associate

Walmart
04.2025 - Current

Service Desk

Walmart
05.2024 - 04.2025

Babysitter

02.2021 - Current

Pre Requisites -

JCC

High School Diploma -

Dunkirk High School
Megan Soto