Summary
Overview
Work History
Education
Skills
Timeline
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Kelsey Schoenfeld

American Fork,UT

Summary

Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

8
8
years of professional experience

Work History

Sales Account Executive

Lumio HX
01.2022 - 12.2023
  • Streamlined account management processes resulting in improved efficiency across the team.
  • Monitored portfolio growth and identified key accounts to upsell.
  • Collaborated with cross-functional teams to develop tailored solutions for customers, ensuring their needs were met and promoting long-term partnerships.
  • Enhanced collaboration between departments by serving as a liaison between sales teams and other internal stakeholders such as finance or operations.
  • Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.

Master Esthetician

Spa Trouve
08.2021 - 10.2022
  • Educated clients on proper skincare techniques, leading to increased self-care practices at home.
  • Handled busy schedules and stayed on top of key deadlines
  • Achieved high levels of client retention by building rapport and addressing individual concerns with empathy and professionalism.
  • Performed advanced skin analysis to determine appropriate treatment plans to improve overall skin health for clients with targeted facials, chemical peels, and microdermabrasion treatments.

Kids Club Manager

EoS Fitness
10.2015 - 03.2021
  • Oversaw and trained childcare and front desk staff for all 5 locations in Utah
  • Established strong relationships with parents, caregivers, and other professionals involved in each child''s care, fostering open communication and collaboration.
  • Planned, organized, and coordinated special events and celebrations.
  • Recruited, hired, and trained to develop high-performing staff.
  • Implemented effective behavior management strategies designed specifically for individuals with autism spectrum disorders, ensuring a safe environment for all.

Education

Bachelors of Business Management -

Utah Valley University
Orem, UT

Master Esthetics -

Davis Technical College
Kaysville, UT

Associate of Science -

Dixie State University
St. George, UT

Skills

  • Customer service
  • Leadership
  • Management
  • Time management
  • Sales Forecasting
  • Team Collaboration
  • Closing Techniques
  • Goal Setting
  • Market Research
  • Account Management
  • Sales Analytics

Timeline

Sales Account Executive

Lumio HX
01.2022 - 12.2023

Master Esthetician

Spa Trouve
08.2021 - 10.2022

Kids Club Manager

EoS Fitness
10.2015 - 03.2021

Bachelors of Business Management -

Utah Valley University

Master Esthetics -

Davis Technical College

Associate of Science -

Dixie State University

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Kelsey Schoenfeld