Kelsey Seghelmeble
Motivated Medical Assistant extern currently completing clinical training and working toward the required 80 hours of hands-on patient care experience. Brings a solid foundation in medical coding and billing, along with years of customer-service and sales experience that support clear communication, professionalism, and reliability. Seeking to transition into a full-time medical assistant role and contribute to a patient-focused care team.
Work History
Insurance & Patient Support Specialist
3 Years 11 Months• Performed accurate and efficient data entry for daily business operations.
Managed 50+ incoming requests and correspondence from patients and insurance companies•
•
Managed processing and updating of patient records and insurance information to ensure compliance and
accuracy.
Streamlined office operations and procedures to enhance filing systems, data entry, and record keeping.•
Life Insurance Sales Agent
8 MonthsAssisted customers in completing paperwork for new applications or policy changes.
Contacted prospective customers to present information and explain available services.•
Interviewed prospective clients to learn about financial needs and discuss any existing coverage.•
Identified opportunities for cost savings through policy modifications or alternative plans.•
• Explained features, advantages and disadvantages of various policies to promote sales of insurance plans.
• Increased policy sign ups by 20%