Kelsey Stroud
Winter Garden,FL
Summary
Dynamic professional with a proven track record at Walt Disney World Resort, adept in problem-solving and time management. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Excelled in creating memorable experiences through exceptional service and teamwork. Skilled in safety compliance and multitasking, demonstrating a quick learning ability and attention to detail.
Overview
4
4
years of professional experience
Work History
Disney College Program Intern
Walt Disney World Resort
08.2023 - Current
- Resolved guest concerns or complaints professionally and expediently, upholding Disney''s commitment to excellent service standards.
- Maintained a thorough understanding of Disney brand values while representing the company in an exemplary manner at all times.
- Assisted in creating magical moments for park visitors through engaging interactions and personalized attention.
- Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
Kennel Technician
Pepe Dogs
09.2021 - 06.2023
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
- Promoted positive behavioral traits in dogs by implementing basic obedience training techniques during daily interactions.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
Volunteer Veterinary Assistant
High Springs Animal Hospital
09.2020 - 06.2021
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
- Answered owner animal health questions and advised on best care practices.
- Groomed and bathed animals to maintain hygiene and appearance.
Education
Associate of Arts - Animal Science
Santa Fe College
Gainesville, FL06.2023
High School Diploma -
Santa Fe High School
Alachua, FL07.2021
Skills
- Strong teamwork
- Time Management
- Safety Compliance
- Quick Learner
- Problem-Solving
- Attention to Detail
Timeline
Disney College Program Intern
Walt Disney World Resort
08.2023 - Current
Kennel Technician
Pepe Dogs
09.2021 - 06.2023
Volunteer Veterinary Assistant
High Springs Animal Hospital
09.2020 - 06.2021
Associate of Arts - Animal Science
Santa Fe College
High School Diploma -
Santa Fe High School
Similar Profiles
Jayline BerdecíaJayline Berdecía
Reservations Agent at Four Seasons Resort Orlando At Walt Disney World ResortReservations Agent at Four Seasons Resort Orlando At Walt Disney World Resort
Jenniffer NolascoJenniffer Nolasco
Housekeeping Room Attendant at Walt Disney World ResortHousekeeping Room Attendant at Walt Disney World Resort
Holly AntunesHolly Antunes
Guest Service Agent, Host, Coordinator, Trainer at Walt Disney World ResortGuest Service Agent, Host, Coordinator, Trainer at Walt Disney World Resort
Ali GillamAli Gillam
Disney College Program Intern at Walt Disney World ResortDisney College Program Intern at Walt Disney World Resort
Priscilla GonzalezPriscilla Gonzalez
Cook 1 at The Walt Disney CompanyCook 1 at The Walt Disney Company