Antonia Costa
Davenport,FL
Summary
Always ready and willing to assist fellow employees with job tasks. Accustomed to multitasking, working quickly and efficiently to meet challenging requirements. Considered hardworking and reliable with great interpersonal skills. Consistently radiates a positive attitude to make strong connections with all employees and customers.
Overview
9
9
years of professional experience
Work History
Recreation Cast Member
Walt Disney World
07.2022 - 03.2024
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
- Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
- Assisting with emergency situations along with first-aid and CPR trained cast members.
- Consistently helped other cast members in day to day operations and interacted with all lines of business at resorts.
Custodial Cast Member
Walt Disney Company
08.2021 - 07.2022
- Picking up debris, emptying trash cans, cleaning restrooms, sweeping and general area cleaning.
- Working indoors and outdoors, constant walking, standing, pulling/pushing, and lifting trash can liners that may weigh 30-50 lbs.
- Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
- Exhibiting strong communication skills by answering Guest questions with confidence while actively listening.
Nanny
Private Family Client
02.2018 - 06.2021
- Taking care of multiple children, creating and participating in age appropriate activities, constructing a comfortable space to cultivate their imagination, observing a safe environment for the children, and interacting with children of all ages.
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
Sales Associate
Burlington Coat Factory
07.2017 - 08.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Cashier
Bayshore Pharmacy
07.2015 - 11.2016
- Greeting customers, organizing displays, explaining products and answering customer questions, loss prevention, opening and closing registers, and cleaning areas regularly.
Education
Associate of Arts - General Studies
Florida SouthWestern State College
Fort Myers, FL2026
Middletown High School South
06.2016
Skills
Highly dependable
Creative
Easily adapts to change
Enthusiastic
Strong teamwork
Creativity and Innovation
Exceptional communication
Quick-learning
Timeline
Recreation Cast Member
Walt Disney World
07.2022 - 03.2024
Custodial Cast Member
Walt Disney Company
08.2021 - 07.2022
Nanny
Private Family Client
02.2018 - 06.2021
Sales Associate
Burlington Coat Factory
07.2017 - 08.2018
Cashier
Bayshore Pharmacy
07.2015 - 11.2016
Associate of Arts - General Studies
Florida SouthWestern State College
Middletown High School South