Kelsey Tyson
Sandy,UT
Summary
Human services expert with extensive experience in crisis intervention and case management. Proven ability to manage high caseloads while ensuring compliance and delivering personalized client care. Strong communication skills facilitate rapport building and group session leadership, empowering clients to meet treatment goals.
Overview
7
7
years of professional experience
Work History
SUDC / Therapist / Certified Peer Support Specialist
Papilion Recovery Center
Salt Lake City, UT
10.2024 - 05.2025
- Conducted client assessments and coordinated individualized service plans to support treatment goals.
- Maintained accurate documentation, client records, and regulatory compliance standards.
- Collaborated with multidisciplinary teams to ensure continuity of care and positive client outcomes.
- Educated clients regarding treatment options and available resources.
- Managed data entry, record keeping, scheduling, and administrative tasks.
- Built strong relationships with clients while providing compassionate support and guidance.
SUDC / Therapist / Certified Peer Support Specialist
Next Level Recovery
Midvale, UT
01.2024 - 05.2025
- Provided individual counseling services to a caseload of 15-20 clients.
- Facilitated group sessions and supported client engagement in treatment services.
- Maintained detailed case notes and documentation in compliance with organizational standards.
- Assisted clients in identifying goals, overcoming barriers, and accessing community resources.
- Worked closely with staff members to coordinate services and improve client outcomes.
SUDC / Therapist / Certified Peer Support Specialist
Foundation for Family Life
Midvale, UT
04.2024 - 10.2024
- Assisted clients transitioning from incarceration and treatment programs.
- Connected individuals with employment, education, housing, and recovery resources.
- Maintained professional documentation and tracked client progress.
- Built trusting relationships with clients while supporting behavioral change and personal growth.
SUDC / Therapist / Certified Peer Support Specialist
Odyssey House
Salt Lake City, UT
05.2021 - 11.2023
- Managed caseload of 40 clients with co-occurring mental health and substance use disorders, ensuring individualized care and support.
- Coordinated services, connecting clients to healthcare, housing, employment, and educational resources to enhance overall well-being.
- Advocated for clients as liaison between clients, providers, and community resources, facilitating access to essential services.
- Facilitated educational and support groups focused on recovery, employment readiness, and life skills.
- Provided exceptional client support while maintaining professionalism and confidentiality.
- Completed documentation, reports, assessments, and case records accurately and on time.
Case Manager / Certified Peer Support Specialist
Odyssey House
Salt Lake City, UT
01.2019 - 05.2021
- Managed caseload of up to 40 clients with co-occurring mental health and substance use disorders, ensuring tailored support and effective service delivery.
- Coordinated services and connected clients to healthcare, housing, employment, and educational resources, facilitating access to essential support systems.
- Advocated for clients as a liaison among clients, providers, and community resources, enhancing communication and resource accessibility.
- Facilitated educational and support groups focused on recovery, employment readiness, and life skills.
- Provided exceptional client support while maintaining professionalism and confidentiality.
- Completed documentation, reports, assessments, and case records accurately and on time.
Certified Peer Support Specialist
Odyssey House
Salt Lake City, UT
09.2018 - 12.2018
- Managed caseload of 40 clients with co-occurring mental health and substance use disorders, fostering individual recovery journeys.
- Coordinated services to connect clients with healthcare, housing, employment, and educational resources, enhancing access to essential support.
- Advocated for clients and acted as liaison between clients, providers, and community resources, ensuring comprehensive support and resource utilization.
- Facilitated educational and support groups focused on recovery, employment readiness, and life skills.
- Provided exceptional client support while maintaining professionalism and confidentiality.
- Completed documentation, reports, assessments, and case records accurately and on time.
Education
Master of Social Work (MSW) -
Simmons University
Boston, MA05-2027
Substance Use Disorder Counselor Certification -
Utah Valley University
Orem, UT01-2021
Bachelor of Science - Sociology
Utah Valley University
Orem, UT01-2018
Associate of Science - Psychology / Criminal Justice
Utah Valley University
Orem, UT01-2004
Skills
- Crisis intervention
- Intake and assessment
- Case management
- Customer service and relations
- HIPAA compliance
- Record keeping
- Data management
- Scheduling coordination
- Administrative support
- Microsoft Office proficiency
- Problem solving
- Team collaboration
- Time management
- Motivational interviewing
Additional Qualifications
- Typing Speed: 50 WPM
- Customer Service Experience
- Administrative Support Experience
- Sales & Marketing Experience
- Staff Training & Team Development
- Strong Written and Verbal Communication Skills
Timeline
SUDC / Therapist / Certified Peer Support Specialist
Papilion Recovery Center
10.2024 - 05.2025
SUDC / Therapist / Certified Peer Support Specialist
Foundation for Family Life
04.2024 - 10.2024
SUDC / Therapist / Certified Peer Support Specialist
Next Level Recovery
01.2024 - 05.2025
SUDC / Therapist / Certified Peer Support Specialist
Odyssey House
05.2021 - 11.2023
Case Manager / Certified Peer Support Specialist
Odyssey House
01.2019 - 05.2021
Certified Peer Support Specialist
Odyssey House
09.2018 - 12.2018
Master of Social Work (MSW) -
Simmons University
Substance Use Disorder Counselor Certification -
Utah Valley University
Bachelor of Science - Sociology
Utah Valley University
Associate of Science - Psychology / Criminal Justice
Utah Valley University