Kelsey Valle
Summary
Enthusiastic person with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. All included with being honest and responsible, with all team members and customers.
Overview
2
2
years of professional experience
Work History
Customer Service Specialist
Mister Car Wash
02.2024 - 09.2024
- Described product and service details to customers to provide information on benefits and advantages.
- Developed working relationships with customers while assisting with memberships.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
Youth Sports Coach
Elevo Learning
08.2023 - 02.2024
- Enhanced team performance by implementing effective coaching strategies and techniques.
- Prepared athletes for competition by leading pre-game warm-ups, drills, and tactical discussions focused on opponent analysis.
- Organized successful youth sports events, ensuring timely scheduling and efficient logistics management.
Sales Associate/Cashier
Big 5 Sporting Goods
08.2022 - 01.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Dinuba High School
Dinuba, CAReedley College
Reedley, CA 08.2022 -
Skills
- Strong Communication
- Team Work and Collaboration
- Critical Thinking
- Computer Literacy
- Bilingual
- Sports Advising
- Problem Management
- Customer Service
- Problem-solving abilities
- Computer Proficiency
- Active Listening
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
American Sign Language
Limited Working
Timeline
Customer Service Specialist
Mister Car Wash
02.2024 - 09.2024
Youth Sports Coach
Elevo Learning
08.2023 - 02.2024
Sales Associate/Cashier
Big 5 Sporting Goods
08.2022 - 01.2023
Reedley College
08.2022 -
High School Diploma -
Dinuba High School
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