Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelsey Wimmer

Princeton,WV

Summary

Service-oriented Pharmacy Technician Trainee with extensive medical terminology knowledge to compound medications. Skilled at maintaining drug inventory levels and providing exceptional customer service, as well as insurance claims.

Overview

4
4
years of professional experience

Work History

Pharmacy Technician Trainee

CVS Pharmacy
11.2021 - Current
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Counted, measured, and compounded medications following standard procedures.
  • Reviewed and verified customer information and insurance provider information.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Completed insurance forms and billed insurance companies.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.

Medical Assistant

Dr. Naeem A. Qazi, MD
03.2021 - 11.2021
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.

Pharmacy Technician Trainee

CVS Pharmacy
03.2020 - 08.2021
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Counted, measured, and compounded medications following standard procedures.
  • Reviewed and verified customer information and insurance provider information.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Restocked automated medication dispensing equipment.
  • Completed insurance forms and billed insurance companies.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.

Crew Member

Bojangles'
03.2019 - 03.2020
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

Education

High School Diploma -

Princeton Senior High School
Princeton, WV
05.2019

Skills

  • Health Insurance Plan Knowledge
  • Technician Assistance
  • FDA Compliance
  • Cash Register Operation
  • Prescription Order Verification
  • Medication Documentation
  • Organization and Prioritization
  • Answering and Routing Calls
  • Prescription Filling and Labeling
  • Patient Safety
  • Insurance Claim Processing Software

Timeline

Pharmacy Technician Trainee

CVS Pharmacy
11.2021 - Current

Medical Assistant

Dr. Naeem A. Qazi, MD
03.2021 - 11.2021

Pharmacy Technician Trainee

CVS Pharmacy
03.2020 - 08.2021

Crew Member

Bojangles'
03.2019 - 03.2020

High School Diploma -

Princeton Senior High School

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Kelsey Wimmer