Kelsey Wright
Kill Devil Hills,NC
Summary
Responsible Deli Worker offering proven skills maintaining clean kitchens and promoting customer satisfaction through exceptional service. Dedicated to completing fast-paced work and properly handling food. Service-driven team player good at connecting with people resulting in repeat customers.
Overview
12
12
years of professional experience
Work History
Deli Worker
Cahoons Market & Cottages
Nags Head, NC
07.2020 - Current
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Prepared and sliced meats and cheeses to customer specifications.
- Provided excellent customer service, addressing inquiries and resolving issues efficiently.
- Prepared salads, soups and sandwiches for customers.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prepared custom sandwich orders, adhering to customer preferences while maintaining high-quality standards.
- Improved customer wait times with efficient slicing techniques for meats and cheeses while maintaining precision in portion control.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Exhibited strong multitasking skills by simultaneously assisting multiple customers while maintaining a clean workstation.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Increased customer satisfaction by providing efficient and friendly service at the deli counter.
- Operated deli equipment safely, ensuring adherence to health and safety standards.
Deli Worker
Publix
Kill Devil Hills, NC
04.2020 - 07.2020
- Assisted in inventory management, tracking product freshness and restocking supplies.
- Maintained cleanliness of deli area, ensuring compliance with sanitation guidelines.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Assisted customers in selecting deli products, offering suggestions for meal planning and preparation.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Greeted customers at counter to fulfill requests and answer questions.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Increased customer satisfaction by providing efficient and friendly service at the deli counter.
- Prepared and sliced meats and cheeses to customer specifications.
Substitute Cafeteria Worker
Dare County Schools
Manteo, NC
09.2019 - 03.2020
- Prepared and served nutritious meals to students, ensuring compliance with health and safety standards.
- Maintained cleanliness of kitchen and dining areas, following sanitation protocols consistently.
- Assisted in the preparation of nutritious meals, contributing to student health and wellbeing.
- Demonstrated adaptability by substituting at various schools within the district on short notice when needed.
- Served special diet meals to students with allergies or dietary restrictions, ensuring their needs were met safely and efficiently.
- Reduced food waste through careful portion control and timely rotation of perishable items.
- Cleaned and sanitized surfaces, tools, and equipment.
- Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Restocked condiments, beverages, and utensils per expected use levels.
Sandwich Artist
Subway
Manteo, NC
01.2019 - 09.2019
- Prepared and assembled sandwiches according to customer preferences and food safety standards.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Prepared and presented food in compliance with health and safety guidelines.
- Optimized food storage procedures, minimizing waste and reducing costs.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Brewed coffee and tea and changed out drink station syrups.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Cashier
McDonald's
Manteo, NC
09.2014 - 05.2018
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction and loyalty.
- Trained new staff on cash handling procedures and customer service protocols for operational consistency.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to enter orders, process payments and issue receipts.
- Completed milkshakes and ice cream desserts for customers.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Education
ServeSafe - Food Handling
WorkSource East
Goldsboro, NC11.2018
High School Diploma -
Manteo High School
Manteo, NC07.2014
Skills
- Meat cutting techniques
- Meat slicing expertise
- Cleaning techniques
- Knife skills
- Workplace safety compliance
- Meat slicing techniques
- Food safety practices
- Food preparation techniques
- Meal preparation techniques
- Portioning techniques
- Sandwich preparation
Timeline
Deli Worker
Cahoons Market & Cottages
07.2020 - Current
Deli Worker
Publix
04.2020 - 07.2020
Substitute Cafeteria Worker
Dare County Schools
09.2019 - 03.2020
Sandwich Artist
Subway
01.2019 - 09.2019
Cashier
McDonald's
09.2014 - 05.2018
ServeSafe - Food Handling
WorkSource East
High School Diploma -
Manteo High School
Volunteer Experience
Lions Club Member (Former Leo Club President)
Manteo Lions Club – Manteo, NC
2013 – Present
Served as Chartered President of Leo Club during high school
Continue active involvement as a Lion
Assist with summer concession stand at the Lost Colony multiple nights per week
Support community events and fundraising efforts