Kelsey Brown
Buford,GA
Summary
Experienced PTCB Certified Pharmacy Technician knowledgeable in all facets of community and institutional pharmacy operations. Professional human resource and training specialist proficient in theories and methods used in designing, developing and delivering successful training programs and adult learning concepts. Eager to bring talent and expertise to a classroom setting while motivating and mentoring aspiring future pharmacy technicians.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Human Resource Generalist
Dekalb Community Service Board
08.2022 - 11.2023
- Guided leadership, managers and employees as subject matter expert in areas of employee classification and compensation, talent management and training.
- Managed change through open communication for addressing employee concerns, allowing for different opinions and publicizing conflict resolution strategies.
- Supported recruiters in conducting interviews and performed basic recruiting tasks for best-in-class talent identification. Implemented and supervised orientation procedures for new hires.
- Developed and built internal and external relationships with department managers and teams to improve delivery of HR services. Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
Lead Certified Pharmacy Technician
Northeast Georgia Health Systems
06.2019 - 06.2022
- Supervised an overnight team of eight pharmacy technicians during height of the Pandemic in 600 inpatient bed hospital. Coordinated night-to night assignments based on staffing and available resources.
- Consistently solved medication dispensing problems in-person or over telephone by providing assistance to pharmacists, physicians and nurses with placing orders, the delivery and correct charting of medications.
- Handled stock and order supplies of medicines and drugs to replenish and increase inventory in anticipation of need. Verified safe and secure storage of medicines and hospital supplies to minimize loss and accidents.
- Developed and implemented improvements to pharmacy technician workflows and organization system.
- Assisted heavily in the interviewing and training of new technicians. Provided coaching and feedback on technician performance to senior leadership within pharmacy department.
- Managed a narcotic vault by completing controlled substance compounding, biweekly controlled substance ordering, and monthly audits and reconciliation of unit AcuDose cabinets.
Compounding Pharmacy Technician
North Fulton Compounding Pharmacy
05.2018 - 06.2019
- Coordinated verification and filling of more than 80 daily prescriptions in high-volume compounding pharmacy environment.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders. Properly used, calibrated and maintained equipment needed in making of compounds.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality ensuring all compounds are prepared in accordance to the master formulas and in accordance with USP 800.
- Assisted in the ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Operate, clean and sterilize aseptic compounding equipment and compounding areas. Performed daily cleaning of all work areas, including work surfaces, equipment, floors, walls etc,
Registered Pharmacy Technician
Wal-Mart Pharmacy
02.2016 - 04.2018
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Set up and modified patient profiles to include current medications and insurance details. Frequently consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Performed various medication dispensing tasks such as entering and processed patients' prescriptions into internal system, counting and labeling prescriptions with correct item and quantity, and collecting co-payments at point of sale.
- Stocked, labeled, and inventoried medication to keep accurate records. Maintained proper drug storage procedures, registries, and records for controlled drugs.
Education
MBA - Human Resources Management
Mercer University
Macon, GA12.2022
Bachelor of Science - Health Administration
Clayton State University
Morrow, GA05.2018
Skills
- Mentoring proficiency
- Ability to perform evaluations
- Curriculum Development
- Leading Small Group Instruction
- Learning Management Systems (Canvas, Blackboard, Desire2Learn)
- Electronic Health Record Systems (EPIC, NextGen)
- Microsoft Office Suite
- Mediation and Conflict Resolution
Certification
- Certified Pharmacy Technician (CPhT)
- PHR - Professional in Human Resources (In Progress)
- Diversity, Equity, Inclusion in the Workplace - University of South Florida
Timeline
Human Resource Generalist
Dekalb Community Service Board
08.2022 - 11.2023
Lead Certified Pharmacy Technician
Northeast Georgia Health Systems
06.2019 - 06.2022
Compounding Pharmacy Technician
North Fulton Compounding Pharmacy
05.2018 - 06.2019
Registered Pharmacy Technician
Wal-Mart Pharmacy
02.2016 - 04.2018
MBA - Human Resources Management
Mercer University
Bachelor of Science - Health Administration
Clayton State University
- Certified Pharmacy Technician (CPhT)
- PHR - Professional in Human Resources (In Progress)
- Diversity, Equity, Inclusion in the Workplace - University of South Florida
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