Kelsi Morales
KM Photography
Decaturville,TN
19
years of professional experience
Dynamic professional with a versatile background in customer service and team leadership. Known for strong time management and communication skills, dedicated to fostering positive client experiences and contributing to team success.
Work History
Teller
6 Months- Processed customer transactions efficiently and accurately using bank software.
- Maintained cash drawer integrity through diligent balancing and reconciliation practices.
- Assisted customers with inquiries regarding accounts and services, enhancing satisfaction.
- Collaborated with team members to streamline service delivery and improve client experience.
- Participated in training sessions to enhance product knowledge and service skills.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Cheer Coach
1 Year 1 Month- Developed and implemented training programs for cheerleaders to enhance skills and performance.
- Created engaging routines that promoted teamwork and athleticism within the squad.
- Coordinated practices and events, ensuring effective communication among team members and parents.
- Provided constructive feedback to athletes, fostering individual growth and confidence.
- Managed team logistics, including scheduling practices, competitions, and transportation arrangements.
- Collaborated with school administration to align cheer program goals with educational objectives.
- Communicated with school and businesses for fundraising, donations, and advertising.
- Managed Social Media Pages
- Maintained safety protocols during practices and events to ensure athlete well-being.
- Provided constructive feedback to athletes, fostering an environment of growth and continuous improvement.
- Assisted in the selection of appropriate uniforms, music, and choreography for optimal presentation during performances and competitions.
- Established a positive team culture that encouraged camaraderie and sportsmanship among athletes.
Owner, Photographer
5 Years 3 Months- Managed end-to-end photography workflow, ensuring timely delivery of final products to clients.
- Captured high-quality images for diverse client needs, enhancing brand visibility and client engagement.
- Developed creative concepts for photo shoots, aligning with client visions and expectations.
- Cultivated strong client relationships through effective communication and tailored service offerings.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Teacher's Assistant
1 Year 11 Months- Led classroom activities for infants
- Facilitated engaging activities to promote social, emotional, and cognitive development in young children.
- Assisted teachers in developing and implementing educational activities for diverse learning styles.
- Supported classroom management and maintained a positive learning environment for students.
- Collaborated with educators to track student progress and adapt instructional strategies as needed.
Substitute Teacher
9 Months- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Office Clerk
6 Years 11 Months- Oversee and manage front end of store, specializing in customer service.
- Complete daily financial paperwork.
- Perform cash register duties, as needed.
- Answer and transfer calls on multi line phone system.
Office Assistant-WIA Program
3 Months- Temporary Position
- Managed timesheets and Incident Reports
- Answer and Transfer calls on multi-line phone system
Education
High School Diploma
Skills
Exceptional customer service
Communication skills
Time management
Professional courtesy
Strong work ethic
Cash handling
Fundraising management
Fundraising strategies
Transaction accuracy
Client relationship management
Timeline
Teller
First Bank
02.2026 - CurrentRead More
Cheer Coach
Decatur County Schools
07.2025 - CurrentRead More
Owner, Photographer
KM Photography
05.2021 - CurrentRead More
Substitute Teacher
Decatur County Schools
08.2017 - 05.2018Read More
Teacher's Assistant
Mother's Day Out
01.2017 - 12.2018Read More
Office Assistant-WIA Program
Southwest Human Resource Agency
05.2009 - 08.2009Read More
Office Clerk
Food Giant
08.2007 - 07.2014Read More
Riverside High School
High School Diploma
Read More