Kelsi Wade
Quitman,Arkansas
Summary
Dedicated professional with experience in office management and customer service. Skilled in coordinating communication between departments and managing inventory, contributing to streamlined operations and enhanced team collaboration.
Overview
3
3
years of professional experience
Work History
Office Assistant
Maddox Farm and Fertilize LLC
Rose Bud , AR
06.2023 - Current
- Managed daily office tasks to support operations at a local farm and fertilizer company.
- Coordinated inter-departmental communication to streamline workflow.
- Assisted in inventory management by tracking supplies and organizing stock levels.
- Prepared documents and reports for internal meetings and external communications.
- Maintained filing systems to ensure accurate record-keeping of farm operations.
- Provided customer service by answering inquiries and addressing concerns promptly.
- Supported team members by scheduling appointments and managing calendars effectively.
- Organized office operations by managing calendars, scheduling appointments, preparing reports, and maintaining records.
Waitress/Hostess
Grumpy's Getaway
Rose Bud , AZ
05.2023 - 03.2026
- Provided excellent customer service during busy dining hours.
- Took accurate food and drink orders from guests at tables.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Handled customer complaints with professionalism and empathy.
- Addressed customer concerns promptly, improving overall satisfaction and encouraging repeat visits.
- Managed cash register and processed customer payments, ensuring accurate transactions and minimizing wait times.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Maintained cleanliness and organization of dining area and tables.
- Trained new waitstaff on menu items and service standards, fostering consistency in guest experience.
Education
High School Diploma -
Rose Bud High School
Rose Bud, Arkansas05-2025
Some College (No Degree) -
Arkansas State University
Heber Springs, Arkansas. Skills
- Customer service
- Office management
- Effective communication
- Inventory management
- Data entry
- Team collaboration
Timeline
Office Assistant
Maddox Farm and Fertilize LLC
06.2023 - Current
Waitress/Hostess
Grumpy's Getaway
05.2023 - 03.2026
High School Diploma -
Rose Bud High School
Some College (No Degree) -
Arkansas State University