Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kelsi Wenz

Kelsi Wenz

Hamilton,OH

Summary

Dependable server, successful providing fast, and high-quality customer service to guests in restaurant settings.

Motivated and engaging personality with a flexible approach to different situations. Upbeat, friendly, and anticipating customer needs to accommodate enjoyable dining experiences.

Overview

9
9
years of professional experience

Work History

Server

Shooters Sports Grill
03.2024 - 08.2025
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Checked guests' identification before serving alcoholic beverages.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Server

Bravo! Cucina Italiana
09.2023 - 01.2024
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Expo/Takeout

Buffalo Wild Wings
10.2022 - 02.2023
  • Provide a warm welcome to guests upon arrival and personally engage with guests conversing on current sports events 
  • Follow steps of service and other CSP’s (Company Standard Procedures)
  • Present food and beverage options in an informative, friendly, and enthusiastic manner
  • Expediate food out of the window making sure the food comes out to standard

Server

Firehouse Grill and Brewery
02.2022 - 08.2022
  • Working with kitchen crews to guarantee orders are correct.
  • Understand 40-60 diffferent beers that rotate on tap every 2 weeks.
  • Manage large parties every week, included setting up the catering dishes/event setup, attending to the party and multiple tables at the sam time

Server

P.F. Changs
04.2021 - 09.2021
  • Greet the guests with Oshibori, an asian custom cleaing hands with a hot towel
  • Run food and beverages to all tables in the restaurant
  • Breaking down and cleaning the restaurant, as well as keeping dishes, slverware rolls, and dry stock products stocked up for use during service

Server, Host, Busser, Togo Specialist, Certified Trainer, BOH Prep, Etc..

Olive Garden
10.2016 - 02.2020
  • Properly handling payments at the end of each meal.
  • Keeping the tables and floor clean for guests
  • Prep soup, sauce, pasta, and other foods listed on the prep sheet
  • Train new employees up to restaurants standards

Education

High School Diploma -

Hamilton High School
Hamilton, OH
06.2016

Skills

  • ~Aloha knowledge
  • ~Problem-solving abilities
  • ~Communication skills
  • ~Adaptability
  • ~Customer service
  • ~Teamwork

Timeline

Server

Shooters Sports Grill
03.2024 - 08.2025

Server

Bravo! Cucina Italiana
09.2023 - 01.2024

Expo/Takeout

Buffalo Wild Wings
10.2022 - 02.2023

Server

Firehouse Grill and Brewery
02.2022 - 08.2022

Server

P.F. Changs
04.2021 - 09.2021

Server, Host, Busser, Togo Specialist, Certified Trainer, BOH Prep, Etc..

Olive Garden
10.2016 - 02.2020

High School Diploma -

Hamilton High School

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