Kelsie Becken
Candor,USA
Summary
Experienced with accounts receivable billing, ensuring accurate and timely invoicing. Utilizes deep knowledge of billing software and financial protocols to streamline operations and reduce errors. Track record of resolving billing discrepancies and maintaining detailed financial records to support organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
AR Billing Specialist
VWi
Sarasota, FL
01.2026 - Current
- Reviewed and reconciled accounts receivable reports for accuracy and compliance.
- Processed and managed billing inquiries, ensuring timely resolution of customer disputes.
- Implemented improvements to billing procedures, enhancing efficiency and reducing errors.
- Collaborated with cross-functional teams to streamline invoicing workflows and improve service delivery.
- Developed and maintained comprehensive documentation for billing operations and best practices.
- Enhanced billing accuracy by diligently reviewing and correcting discrepancies in patient accounts.
- Maintained strong relationships with insurance providers through effective communication to ensure timely reimbursement for services rendered.
- Identified trends in billing issues by analyzing claim denials and implementing corrective actions to prevent future occurrences.
- Worked over 70 accounts per day
Lead Lab Assistant
Cayuga Medical Center
Ithaca, NY
09.2019 - 01.2026
- Creates a calm, safe and positive atmosphere for all patients ranging from pediatric to geriatric
- Performs proper venipuncture and post care of phlebotomy site
- Proper labeling of each specimen with 2 forms of ID with zero labeling errors
- Properly prepares specimens for transfer through centrifugation and aliquoting of specimens properly and runs individual batches in a timely manner for courier pickup
- Developed and implemented new protocols to enhance workflow efficiency and accuracy.
- Led laboratory team in daily operations, ensuring adherence to safety and quality standards.
- Trained and mentored junior lab assistants on techniques and best practices for sample handling.
- Collaborated with researchers to optimize laboratory processes, improving turnaround times for experiments.
- Conducted regular inventory assessments, managing supplies to prevent shortages and maintain productivity.
- Analyzed data from experiments, providing insights that informed strategic decision-making for projects.
- Coordinated scheduling of laboratory activities, ensuring optimal use of resources and personnel availability.
- Implemented quality control measures, resulting in consistent improvement in experimental outcomes and reliability.
- Assisted in the development of standard operating procedures, contributing to consistent lab practices across the team.
- Uses shift to shift communication book and maintains all checklists of temperature logs and proper cleaning of equipment
- Maintain a compliant environment, including adherence to all lab and hospital procedures through OSHA training, HIPAA standards, infection control and safety guidelines
- Maintains adequate inventory and is proficient in ordering supplies
- Receives specimens of urine and stool samples from the public with accurate labeling and receiving log procedures
- Flexible and willing to make changes for the benefit of the team
Education
Medical Coding and Billing -
Bryant Stratton
05.2026
High School Diploma - undefined
Candor High School
01.2019
HHA,CNA and Phlebotomy - undefined
TST Boces
01.2019
Skills
- Strong interpersonal/social skills
- Organizational/multitasking skills
- Deep understanding of diplomacy
- Work well under pressure
- Attention to detail
- Team oriented
- Dispute resolution
- Billing software
- Organization skills
- Customer service
- Precision and accuracy
- Financial records and reporting
Certification
- Phlebotomy, NHA June 2019
- Certified Nursing Assistant, June 2019
- Home Health Aid, June 2019
Timeline
AR Billing Specialist
VWi
01.2026 - Current
Lead Lab Assistant
Cayuga Medical Center
09.2019 - 01.2026
High School Diploma - undefined
Candor High School
HHA,CNA and Phlebotomy - undefined
TST Boces
Medical Coding and Billing -
Bryant Stratton