Kelsie Claypool
Holland,MI
Summary
Dynamic office manager skilled in managing operations, enhancing customer service, and implementing process improvements. Proficient in coordinating teams and optimizing performance through data analysis, ensuring operational efficiency and superior customer engagement.
Overview
2027
2027
years of professional experience
Work History
SHOWROOM COORDINATOR
Budget Blinds
Holland, MI
01.2025 - Current
- Coordinated showroom displays to enhance product visibility and actively engage customers.
- Guided customers in product selection by providing tailored insights on features and benefits based on specific needs
- Scheduled consultations to enhance customer service efficiency and satisfaction.
- Supervised showroom staff, providing necessary support and guidance to optimize performance.
- Managed inventory levels through diligent stock tracking and timely order placements.
- Analyzed customer data to identify buying patterns and recommend targeted improvements.
EXECUTIVE ASSISTANT
Dunn & Associates, Inc.
Jacksonville, Florida
- Managed complex calendars and scheduled meetings and appointments for executives, ensuring optimal time management and prioritization.
- Prepared and edited correspondence, communications, presentations, and other documents for executive team.
- Coordinated high-profile events and travel arrangements, overseeing logistics and accommodations to ensure smooth execution.
- Provided comprehensive administrative support while maintaining confidentiality and discretion in handling sensitive information.
OFFICE MANAGER
Ecoview Windows & Doors
- Oversaw office budget, tracked expenses, and delivered regular financial reports to inform management decisions.
- Supported budget tracking, expense reporting, and financial record keeping to ensure fiscal accuracy.
- Managed vendor relationships, negotiated contracts, and secured cost-effective services to optimize office operations.
- Streamlined office procedures by implementing efficient systems and processes.
- Managed day-to-day operations of office including scheduling, meeting coordination, and managing office supplies.
- Implemented and managed office technology systems, including troubleshooting and training staff.
- Demonstrated strong organizational skills and attention to detail in fast-paced environments.
Education
AA - BUSINESS ADMINISTRATION/MANAGEMENT
University of North Florida
Skills
- Bookkeeping and QuickBooks proficiency
- Microsoft Excel expertise
- Process improvement strategies
- Time management and scheduling
- Task prioritization
- Detail orientation
- Customer service excellence
- Team collaboration
- Communication skills
- Adaptability and flexibility
Timeline
SHOWROOM COORDINATOR
Budget Blinds
01.2025 - Current
OFFICE MANAGER
Ecoview Windows & Doors
EXECUTIVE ASSISTANT
Dunn & Associates, Inc.
AA - BUSINESS ADMINISTRATION/MANAGEMENT
University of North Florida