Kelsie Fike
Sunset,LA
Summary
Dedicated Claim Manager with a strong focus on client outreach and claim processing efficiency. Skilled in facilitating communication between clients and adjudicators, enhancing understanding of claims processes, and achieving timely resolutions.
Overview
3
3
years of professional experience
Work History
Claim Manager
Integrated Benefits Inc
Jefferson City, Missouri
11.2022 - Current
- Conducted outreach to client for validation of existing date records.
- Acquired comprehensive medical provider and treatment information.
- Coordinated inquiries with Social Security Administration and Disability Determination Service regarding process of claims.
- Facilitated communication with long-term disability company to secure supporting evidence, including, medical records and approvals.
- Guided clients through form completion process for SSA and DDS enhancing understanding of requirements.
- Manage claim processing workflow to ensure timely response coincide with Social Security.
- Streamline communication between adjudicators and clients expediting claim resolution times.
- Manage oversight of 500+ claim submissions to ensure accuracy and consistency in adjudication.
- facilitated documentation and communication of timely claim information to ensure accurate outcomes.
- Executed document uploads to electronic records site for Social Security compliance.
Education
High School Diploma -
Carencro High School
Carencro, LA05-2010
Skills
- Understanding of materials
- Knowledge of physical principles
- Educating clients
- Data collection
- Schedule coordination
- Decision making
- Handling client complaints
- Verbal and written communication
- Mail and package distribution
- Documentation and record keeping
References
References available upon request.
Timeline
Claim Manager
Integrated Benefits Inc
11.2022 - Current
High School Diploma -
Carencro High School