Kelsie Holtzlider
Renton,WA
Summary
Academic background in exercise and testing equipment, specializing in client relations, customer service, and communication. Adept at leveraging knowledge of medical terminology and strong interpersonal skills to increase sales revenue and build long-term client relationships
Overview
7
7
years of professional experience
Work History
20/20 Lifestyles Program- Alumni Coordinator
PRO Club
Bellevue, WA
01.2023 - Current
- Continue to engage former program participants to inform them of benefits and sell related packages.
- Provide timely customer support and resolve client and business challenges.
- Perform HIPAA-compliant duties related to administration.
- Meet with prospective clients to educate and sell lifestyle-change programs.
Exercise Performance Lab-Lead Metabolic Specialist
PRO Club
Bellevue, WA
12.2019 - Current
- Guided participants through Maximal and Sub-Maximal Ventilatory threshold tests.
- Maintained EKG equipment, DXA, and regularly updated exercise testing protocols.
- Collected, recorded, and maintained patient medical history, reports, and examination results.
- Led design and implementation of new appointment type to encourage follow-up testing and long-term accountability,
- Interpret data with clients to expand understanding of how results relate to goals and health.
- Direct and organize team blog posts to expand business reach.
Personal Trainer
PRO Club
Bellevue, WA
04.2018 - Current
- Influenced long-term client retention through supportive communication, empathy, and customer service.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Implemented multiple teaching strategies to influence behavior change and improve learning.
Inpatient Rehabilitation Aide
EvergreenHealth Medical Center
Kirkland, WA
09.2016 - 03.2018
- Prepared for sessions by setting up patient treatment areas and equipment.
- Monitored patient progress and reported changes to physical therapist.
- Owned office administrative tasks including team support, scheduling, and ordering.
Cardiac Rehabilitation Intern
Providence Hospital And Medical Center
Everett, WA
01.2016 - 05.2016
- Assisted in developing exercise programs to improve participant strength, flexibility, endurance, and circulatory functioning.
- Provided clinical oversight of exercise for participants at all risk levels.
- Recommended methods to increase lifestyle physical activity.
Education
Bachelor of Science - Kinesiology
Washington State University, College of Education
Pullman05.2016
Licenses & Certifications
Skills
- Customer Success
- Customer Support
- Client Intakes
- Presenting Virtually and In person
- Staff Training
- Microsoft Office Suite
Volunteer Work
- 2022 Project Manager for HOA entrance renovation project
- Seattle Women in Tech 2021 Consortium Guest Speaker
- Palouse Discovery Science Center Educator
Timeline
20/20 Lifestyles Program- Alumni Coordinator
PRO Club
01.2023 - Current
Exercise Performance Lab-Lead Metabolic Specialist
PRO Club
12.2019 - Current
Personal Trainer
PRO Club
04.2018 - Current
Inpatient Rehabilitation Aide
EvergreenHealth Medical Center
09.2016 - 03.2018
Cardiac Rehabilitation Intern
Providence Hospital And Medical Center
01.2016 - 05.2016
Bachelor of Science - Kinesiology
Washington State University, College of Education
Licenses & Certifications