Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Uber
09.2021 - Current
Considered traffic congestion and weather conditions to determine best routes
Maintained accurate records of deliveries and pickups, including customer signatures and itemized lists
Contacted customers prior to delivery to confirm and coordinate delivery times
Complied with DOT regulations in all aspects of delivery
Resolved customer complaints in a professional manner while maintaining positive relationships with clients
Identified problems that may arise during routes and took appropriate corrective action when necessary
Operated delivery vehicle in accordance with local traffic laws, regulations, and safety standards
Warehouse Associate
Amazon
09.2021 - Current
Determined proper storage methods, identification and stock location, based on turnover, environmental factors and physical capabilities of facilities
Received and counted stock items and record data manually and on computer
Utilized RF Scanner to track products in transit
Compared merchandise invoices to items actually received to ensure that shipments were correct
Successfully managed and organized warehouse inventory
Assisted with stocking shelves and organizing warehouse
Operated manual pallet jack to move products throughout warehouse
Sorted and placed materials or items on racks and shelves according to organizational standards
Sales Associate
Walmart
08.2017 - 09.2021
Performed cleaning tasks, keeping store neat and organized
Enticed customers with sales and promotions to boost sales
Bank Teller
PNC
05.2016 - 07.2017
Informed customers about foreign currency regulations and computed transaction fees for currency exchanges
Contributed to fraud detection support, documenting suspicious activity and reporting flagged transactions
Assisted management in bank opening and closing procedures
Obtained and processed information required for provision of services, such as opening accounts, savings plans and purchasing bonds
Monitored data and security systems to reduce risk and report irregularities
Assisted with training of new team members
Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently
Pet Care Manager
Pet Smart
04.2015 - 06.2017
Supervised staff members by providing feedback on performance, conducting regular evaluations and addressing any issues that arise
Identified operational process inefficiencies to recommend necessary improvements
Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement
Led and directed team members on effective methods, operations and procedures
Identified signs of distress or illness in animals under their care; took appropriate action when needed
Collaborated with veterinarians to develop treatment plans for sick or injured animals
Monitored and documented animal health conditions on a daily basis
Patient Services Intermediate-Heart Catheterization Scheduler at Michigan MedicinePatient Services Intermediate-Heart Catheterization Scheduler at Michigan Medicine