Kelsie Pierson
Richmond,MO
Summary
ty. Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
Work History
Account Billing Executive
Express 2000
Kansas City , MO
12.2021 - 06.2022
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Identified, researched and resolved billing variances to maintain system accuracy and currency.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Performed targeted collections on past due accounts aged over 30 days.
- Entered client details and notes into system for interdepartmental access and review.
- Processed debtor payments and updated accounts to reflect new balance.
Title Clerk/Finance Manager
A Bright Auto
10.2019 - 01.2020
- Calculated and remitted state sales tax, service and other charges.
- Organized and prepared tax and title documents to transfer ownership of property.
- Verified and analyzed free-and-clear title issues, odometer readings and VIN numbers to finalize sales deals.
- Collected taxes and fees, submitted payments and issued receipts.
- Entered title and vehicle information into database.
- Coordinated price adjustment between buyers and sellers.
- Contacted MO Motor Vehicle Department to determine status of pending titles.
- Arranged payoff checks for trade-ins and new vehicles.
- Received and processed paperwork for titles, new license plates and renewals.
- Communicated with customers to resolve common title issues.
Business Development Center Assistant
Heartland Chrysler Dodge Jeep Ram
Excelsior Springs, MO
10.2018 - 10.2019
- Engaged with customers to build business relationships.
- Researched, analyzed and projected market data for potential markets.
- Increased brand awareness, website traffic and sales by implementing effective marketing campaigns and strategies.
- Communicated with local organizations to build networks and develop leads.
Receptionist-Service Advisor
Randy Curnow Chrysler Dodge Jeep Ram
Cameron, MO
09.2015 - 05.2018
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Developed estimates by costing materials, supplies and labor.
Waitress-Bartender
Tanners Bar & Grill
01.2012 - 09.2016
Education
High School Diploma -
LATHROP R2 HIGH SCHOOL
2011
Skills
- Online Advertisement
- Excellent with Computers
- Comfortable routing a multi-line phone system
- Punctual
- Organized
- Great Customer Service Skills
- Accounts Receivable Expertise
- Month-End Closing Procedures
Timeline
Account Billing Executive
Express 2000
12.2021 - 06.2022
Title Clerk/Finance Manager
A Bright Auto
10.2019 - 01.2020
Business Development Center Assistant
Heartland Chrysler Dodge Jeep Ram
10.2018 - 10.2019
Receptionist-Service Advisor
Randy Curnow Chrysler Dodge Jeep Ram
09.2015 - 05.2018
Waitress-Bartender
Tanners Bar & Grill
01.2012 - 09.2016
High School Diploma -
LATHROP R2 HIGH SCHOOL