Kelstin Wallace
Fort Wayne,IN
Summary
Experienced massage therapist with focus on holistic wellness and personalized treatment plans. Strengths include advanced knowledge of various massage techniques, anatomy understanding, client relationship management, and ability to create relaxing environments. Past roles have involved successfully improving clients' wellbeing through therapeutic massages and providing relevant health advice.
Overview
7
7
years of professional experience
Work History
Massage Therapist
Woodhouse Day Spa
Fort Wayne , IN
01.2023 - 12.2024
- 1. Conducting Consultations: Interview clients to understand their needs, medical history, and any physical conditions.2. Assessing Client Needs: Develop treatment plans based on the client’s goals, such as pain relief, relaxation, or injury recovery.3. Providing Massage Therapy: Perform various massage techniques, including Swedish, deep tissue, sports, or specialty therapies, as needed.4. Maintaining Professionalism: Ensure a calm and professional environment, respecting client privacy and maintaining appropriate boundaries.5. Ensuring Safety and Comfort: Check in with clients about pressure, comfort, and any discomfort during the session.6. Upholding Hygiene Standards: Sanitize and clean massage rooms, tables, and equipment between sessions.7. Promoting Relaxation: Create a welcoming atmosphere through lighting, music, and aromatherapy, if appropriate.8. Documenting Sessions: Keep accurate records of treatments, client progress, and any relevant health notes.9. Advising Clients: Provide guidance on stretching, relaxation techniques, or recommended follow-up treatments.10. Adhering to Regulations: Follow state licensing requirements, ethical guidelines, and health and safety standards.11. Managing Appointments: Schedule sessions, handle bookings, and manage time effectively to avoid delays.12. Continuous Learning: Stay updated on new techniques and best practices through training and education.
Bay Attendant
Blue Beacon
Fort Wayne , IN
08.2020 - 08.2021
- 1. Customer Service: Greet customers, answer questions, and provide assistance with equipment or services.2. Maintaining Cleanliness: Keep bays, equipment, and surrounding areas clean and organized, including sweeping, mopping, and trash removal.3. Equipment Maintenance: Inspect and maintain equipment to ensure it is in good working condition. Report or address any issues or malfunctions.4. Assisting Customers: Help customers with setup, provide instructions on equipment use, and ensure safety guidelines are followed.5. Restocking Supplies: Monitor and replenish items such as cleaning supplies, tools, or consumables used in the bay.6. Monitoring Safety: Ensure that customers follow safety protocols and address any hazards immediately.7. Handling Payments (if applicable): Process transactions or assist customers with payment systems.8. Coordinating with Staff: Communicate with team members to maintain smooth operations and report any issues to management.9. Addressing Customer Concerns: Resolve issues professionally or escalate them to a supervisor when needed.10. Following Policies and Procedures: Adhere to company guidelines and regulatory requirements.
Dietary Aide
Five Star Senior Living
Fort Wayne , IN
11.2019 - 05.2020
- 1. Meal Preparation and Service: Assist in preparing and serving meals to patients, residents, or customers, following dietary guidelines and specific nutrition plans.2. Food Handling and Safety: Maintain proper hygiene and food safety practices, including storing food at appropriate temperatures and preventing cross-contamination.3. Menu Compliance: Ensure meals meet dietary restrictions and nutrition standards, such as low-sodium, diabetic, or allergen-free requirements.4. Kitchen Support: Help with basic food preparation tasks, such as chopping vegetables, assembling plates, and setting up meal trays.5. Cleaning and Sanitation: Maintain cleanliness in the kitchen and dining areas by washing dishes, sanitizing surfaces, and taking out the trash.6. Patient and Resident Interaction: Deliver meals to patients or residents, assist with tray setup, and provide friendly and respectful service.7. Inventory Management: Assist in stocking supplies, rotating food items, and informing supervisors when inventory needs replenishment.8. Documentation: Keep records of meals served, special dietary needs, and food temperatures as required by facility policies.9. Assisting with Special Diets: Work closely with dietitians or nutritionists to accommodate specific dietary needs and preferences.10. Compliance with Health Regulations: Follow facility and state guidelines regarding food service and safety protocols.
Dish Washer
Salvatoris
Fort Wayne , Indiana
11.2017 - 06.2019
- 1. Cleaning Dishes and Utensils: Washing dishes, glassware, flatware, pots, or pans using dishwashers or by hand.2. Maintaining Cleanliness: Keeping the dishwashing area clean and organized, including floors, sinks, and counters.3. Sorting and Storing: Properly organizing and storing clean dishes, utensils, and equipment.4. Garbage Disposal: Taking out the trash, cleaning garbage cans, and following waste management protocols.5. Supporting Kitchen Staff: Assisting with food prep when needed and ensuring that kitchen equipment is clean and ready for use.6. Following Health and Safety Standards: Adhering to sanitation and safety guidelines to maintain a safe work environment.7. Operating Equipment Safely: Using dishwashing and cleaning equipment properly and reporting any malfunctions.8. Keeping Inventory: Informing management when cleaning supplies are low or when equipment needs maintenance.9. Helping with Closing Duties: Cleaning and sanitizing workspaces at the end of shifts.10. Time Management: Working efficiently to keep up with the pace of the kitchen, especially during busy periods.
Education
High School Diploma -
Homestead Highschool
Fort Wayne , Indiana06-2018
Skills
- Client assessment
- Treatment planning
- Massage techniques
- Hygiene standards
Timeline
Massage Therapist
Woodhouse Day Spa
01.2023 - 12.2024
Bay Attendant
Blue Beacon
08.2020 - 08.2021
Dietary Aide
Five Star Senior Living
11.2019 - 05.2020
Dish Washer
Salvatoris
11.2017 - 06.2019
High School Diploma -
Homestead Highschool