Kelsy Thanasiu
New Smyrna Beach
Summary
Dynamic Front Office Manager with a proven track record in optimizing patient flow and enhancing satisfaction. Skilled in account reconciliation and effective multitasking, I successfully streamlined operations, ensuring accurate billing and improved communication between patients and providers. Committed to delivering exceptional customer service and care continuity.
Overview
4
4
years of professional experience
Work History
Front Office Manager
Florida Coast Chiropractic Clinic
05.2024 - Current
- Managed daily front office operations, ensuring efficient patient flow and appointment scheduling.
- Coordinated communication between patients and healthcare providers, enhancing patient satisfaction and care continuity.
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
Medical Assistant
Parks Dermatology
07.2023 - 05.2024
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient scheduling and coordinated appointments efficiently.
- Maintained cleanliness and organization of medical equipment and supplies.
- Supported electronic health record management for accurate patient data entry.
- Obtained client medical history, medication information, symptoms, and allergies.
Massage Therapist
Blue Mountain Mist
08.2021 - 04.2023
- Delivered personalized massage therapy sessions to enhance client well-being and relaxation.
- Assessed client needs through comprehensive consultations to tailor treatment plans effectively.
- Maintained cleanliness and organization of therapy rooms to ensure optimal client experiences.
- Utilized various techniques, including Swedish and deep tissue massage, to address specific muscle issues.
Education
Certificate - Medical Billing And Coding
DeVry University
Remote06-2025
State License -
Tennessee School of Therapeutic Massage
Knoxville, TN03-2021
High School Diploma -
New Smyrna Beach High School
New Smyrna Beach, FL05-2015
Skills
- Effective multitasking
- Administrative skills
- Data entry
- Account reconciliation
- Workflow optimization
- Customer service
- Customer relations
Timeline
Front Office Manager
Florida Coast Chiropractic Clinic
05.2024 - Current
Medical Assistant
Parks Dermatology
07.2023 - 05.2024
Massage Therapist
Blue Mountain Mist
08.2021 - 04.2023
Certificate - Medical Billing And Coding
DeVry University
State License -
Tennessee School of Therapeutic Massage
High School Diploma -
New Smyrna Beach High School