Kelton Porter
Escalante,UT
Summary
Communicative professional with several years of experience maintaining high level of hospitality, professionalism, and business etiquette. Attentive individual committed to thoroughly listening to guest requests or concerns and addressing with prompt responses. Dependable and punctual collaborator commended for consistently arriving to work prepared and on time.
Overview
5
5
years of professional experience
Work History
Front Desk Agent
Canyon Country Lodge
Escalante, UT
02.2022 - Current
- Provided excellent customer service while upholding company policies.
- Answered phones, responded to inquiries, and took messages.
- Greeted, registered and assigned rooms to hotel or motel guests.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Assisted with training new employees on company policies and procedures.
Housekeeper
Canyon Country Lodge
Escalante, UT
06.2019 - Current
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Responded to requests from guests regarding housekeeping needs.
Restaurant Waiter
Canyon Country Grill
Escalante, UT
12.2019 - Current
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
- Greeted customers, provided menus and answered questions about menu items.
- Calculated charges, issued table checks, and collected payments from customers.
- Trained new employees to perform duties.
Education
High School Diploma -
Escalante High School
Escalante, UT05-2024
Skills
- File Management
- Transaction Processing
- Guest Services
- Reservation Systems
- Payment Processing
- Reliability
- Sales expertise
References
References available upon request.
Timeline
Front Desk Agent
Canyon Country Lodge
02.2022 - Current
Restaurant Waiter
Canyon Country Grill
12.2019 - Current
Housekeeper
Canyon Country Lodge
06.2019 - Current
High School Diploma -
Escalante High School
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