Kelton Weigel
Hewitt
Summary
Dynamic leader with proven expertise in staff management and customer service, honed at Piston Lube Center. Excelled in implementing training programs and managing budgets to boost employee productivity and profitability. Skilled in decision-making and adaptability, achieving significant customer loyalty and operational efficiency.
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
8
8
years of professional experience
Work History
Manager
Piston Lube Center
07.2023 - Current
- Coordinated recruitment efforts to attract top talent.
- Conducted performance evaluations to identify areas for employee growth.
- Implemented training programs for enhanced employee skills.
- Managed budgets for various departmental initiatives.
- Managed and motivated employees to be productive and engaged in work.
- Controlled costs to keep business operating within budget and increase profits.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Shift Lead/ Ticket Writer
Genie Car Wash and Quick Lube
12.2022 - 07.2023
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Helped store management meet standards of service and quality in daily operations.
- Responded to and resolved customer questions and concerns.
- Completed cash and credit card transactions accurately using POS software.
- Enhanced customer experiences by providing efficient and accurate ticket writing services.
Landscaper
JC Lawn and Landscape
01.2020 - 08.2021
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Retail Service Specialist
Oreilly's Auto Parts
01.2017 - 01.2018
- Attended to customer complaints and processed product return or replacement requests.
- Unloaded delivery trucks and safely transported goods from stockroom to assigned floor.
- Streamlined inventory management for improved product availability and reduced waste.
- Kept customer spaces clean, neat and organized for maximum appeal.
- Implemented loss prevention strategies to minimize theft and protect store assets.
- Collaborated with team members to achieve sales targets consistently and efficiently.
- Processed customer payments, generated bills, and filled out warranty cards.
- Tracked stock availability to order supplies for timely stock replenishment.
Education
High School Diploma -
Robert E Lee High School
Midland, TX05-2017
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Staff management
- Task delegation
- Sales techniques
- Computer skills
- Adaptability and flexibility
- Positive attitude
- Good judgment
Timeline
Manager
Piston Lube Center
07.2023 - Current
Shift Lead/ Ticket Writer
Genie Car Wash and Quick Lube
12.2022 - 07.2023
Landscaper
JC Lawn and Landscape
01.2020 - 08.2021
Retail Service Specialist
Oreilly's Auto Parts
01.2017 - 01.2018
High School Diploma -
Robert E Lee High School
Similar Profiles
ABHISHEK KUMARABHISHEK KUMAR
Graduate Engineer Trainee at Abilities India Piston & Piston RingsGraduate Engineer Trainee at Abilities India Piston & Piston Rings
Arthur L. PhillipsArthur L. Phillips
Lube Technician at Jiffy Lube Oil Change CenterLube Technician at Jiffy Lube Oil Change Center
Cezar QuinteroCezar Quintero
Service Technician at Jiffy Lube Oil Change CenterService Technician at Jiffy Lube Oil Change Center
JESSICA HIGGINSJESSICA HIGGINS
Human Resources Director/Civil Service Director at City of HewittHuman Resources Director/Civil Service Director at City of Hewitt
Alina M. PorterAlina M. Porter
Contact Center Representative at Baylor Scott & White HealthContact Center Representative at Baylor Scott & White Health