Kelvin Antonetty
Baytown,TX
Summary
Dynamic professional with a proven track record in workflow optimization and staff management, notably at Bonnie's Plumbing. Skilled in fostering guest engagement and maintaining Calm under pressure. Leveraging real-time interaction. With pleasure consistently enhance operational workflows and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Bonnie's Plumbing
03.2021 - 07.2023
- Regularly Managing and handling over 30+ Calls/Emails tailored toward Customer Service, Payment acceptance,
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Performed research to collect and record industry data.
Supervisor
DMM Fleets
03.2020 - 07.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Observed packing operations to verify conformance to specifications.
- Frequently inspected production area to verify proper equipment operation.
- Over-seer of team of technicians ensuring professional ethics and modest operations dependant on job type
Server
Longhorn Steakhouse
02.2020 - 11.2021
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Supported needs of up to 6 person wait staff who attended to specific needs of countless customers daily for Family Steak House restaurant with social relevancy and intentionality
Education
High School Diploma -
Mcarthur High School
Pembroke Pines, FL05.2019
Skills
- Workflow Optimization
- Proposal Writing
- Staff Management
- Business Development
- Guest Engagement
- Adaptable learner
- Calm coordination Under Pressure
Timeline
Administrative Assistant
Bonnie's Plumbing
03.2021 - 07.2023
Supervisor
DMM Fleets
03.2020 - 07.2023
Server
Longhorn Steakhouse
02.2020 - 11.2021
High School Diploma -
Mcarthur High School
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