Julissa Ojeda
Chicago,IL
Summary
Dynamic Mental Health Technician with experience at Saint Anthony Hospital, skilled in crisis intervention and patient interaction. Proven ability to maintain a safe environment while ensuring patient needs are met. Proficient in phlebotomy and dedicated to delivering compassionate care, enhancing patient well-being and satisfaction.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Phlebotomist
Northwestern Medicine
Chicago, Illinois
08.2026 - Current
- Collected blood samples from patients using proper phlebotomy techniques.
- Maintained patient records and ensured accurate labeling of specimens.
- Ensured compliance with safety and infection control protocols during procedures.
- Verified patient information prior to specimen collection.
- Collaborated with healthcare teams to coordinate patient care effectively.
Mobile Phlebotomist
NTL Laboratory
Skokie, Illinois
03.2026 - Current
- Collected blood samples from patients in various locations efficiently.
- Maintained accurate documentation of patient information and sample details.
- Ensured compliance with safety protocols and infection control standards.
- Collaborated with healthcare professionals to coordinate patient care effectively.
- Provided excellent customer service to patients during blood collection procedures.
- Collected specimen samples and transported to laboratory for processing.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
Clinicals
Rush University Medical Centers
Chicago, Illinois
04.2025 - 05.2025
- Performed venipuncture using straight and butterfly needles to facilitate timely specimen collection.
- Ensured compliance with laboratory safety protocols and regulations, contributing to a safe working environment.
- Executed data entry procedures, enhancing accuracy of laboratory records.
Mental Health Technician (MHT)
Saint Anthony Hospital
Chicago, IL
11.2023 - 04.2025
- Ensured patient safety and well-being through regular vital checks and Q15 rounds. Organized group activities and documented patient interactions.
Caregiver
Serenity Healthcare
Chicago, IL
06.2023 - 11.2023
- Bathed and groomed patient, assisted with laundry and dressing to promote comfort and dignity. Prepared light meals to ensure proper nutrition and support daily living activities. Performed light house cleaning and assisted with transportation, providing companionship and emotional support to enhance overall well-being.
- Assisted clients with daily living activities and personal care tasks.
- Monitored client health and reported changes to healthcare professionals.
- Administered medications according to prescribed schedules and guidelines.
Crew Member/Cashier
Wendy's
Elk Grove Village, IL
04.2020 - 05.2022
- Ensured all requirements met exact standards. Maintain a clean environment. Handle cash. Monitored service times to meet customer expectations. As well as making sure every customer is satisfied with our customers service. Maintained a positive demeanor to enhance guest experience.
Manager
Burger King
Chicago, IL
02.2018 - 05.2020
- Achieved compliance with all standards. Maintained clean environment while ensuring timely service delivery. Ensured every customer is satisfied with our customer service. Delivered friendly and welcoming service to enhance guest experience.
Education
Phlebotomist - Sophomore in college
Malcolm X college
Chicago, IL01.2026
Certificate - Certified Nurse Assistant
Malcom X College
Chicago, IL08.2015
Associate's degree - Nursing
Malcolm X College
Chicago, ILSkills
- Phlebotomy
- ECW
- Blood sampling
- Capillary blood collection tubes
- Sample collection
- Laboratory experience
- Laboratory safety
- Laboratory compliance
- Healthcare infection prevention and control expertise
- Hematology
- Infectious disease care
- Centrifuge
- Data entry
- Working with geriatric patients
- Home health
- Assisted living
- Patient interaction
- Crisis intervention
Certification
- Certified Phlebotomist Technician, Present
- Driver's License, Active
- Certified Phlebotomy Technician, Active
- ACLS Certification, Active
- First Aid Certification, Active
- BLS Certification, Active
- RBT Certification, Active
- CNA, Active
Languages
Spanish, Fluent
Personal Information
Willing To Relocate: Anywhere
Timeline
Phlebotomist
Northwestern Medicine
08.2026 - Current
Mobile Phlebotomist
NTL Laboratory
03.2026 - Current
Clinicals
Rush University Medical Centers
04.2025 - 05.2025
Mental Health Technician (MHT)
Saint Anthony Hospital
11.2023 - 04.2025
Caregiver
Serenity Healthcare
06.2023 - 11.2023
Crew Member/Cashier
Wendy's
04.2020 - 05.2022
Manager
Burger King
02.2018 - 05.2020
Phlebotomist - Sophomore in college
Malcolm X college
Certificate - Certified Nurse Assistant
Malcom X College
Associate's degree - Nursing
Malcolm X College