Kelvin Jones
Madison
Summary
Dynamic and results-driven professional with extensive experience at Red Robin and McDonald's. Proven ability in cooking and customer service, enhancing satisfaction through effective problem-solving and multitasking. Recognized for maintaining high standards of cleanliness and organization while managing team dynamics to foster a productive work environment.
Overview
16
16
years of professional experience
Work History
Cooker
Red Robin
11.2019 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Manager
McDonald's
10.2009 - 10.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Forklift Loader Operator
Menards Distribution Center
07.2014 - 11.2015
- Completed daily forklift inspections, ensuring proper functionality before starting work shifts.
- Packed items into appropriate containers for shipment.
- Participated in regular team meetings to stay informed about company updates, process changes, and warehouse objectives.
- Maintained open lines of communication with supervisors to report progress, address challenges, and offer suggestions for improvement.
Education
East High School
Madison, WISkills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Multitasking and organization
- Team player
- Problem-solving
- Heavy lifting
Timeline
Cooker
Red Robin
11.2019 - Current
Forklift Loader Operator
Menards Distribution Center
07.2014 - 11.2015
Manager
McDonald's
10.2009 - 10.2023
East High School
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