KELVIN ORTIZ
Palm Bay,FL
Summary
Bilingual with currently 4 years of HVAC service/maintenance experience, successfully 8 years of manager experience.
Overview
15
15
years of professional experience
Work History
RNC HVAC Installer
Mechanical One LLC
Melbourne, FL
08.2025 - Current
- Installed HVAC systems in residential settings, ensuring compliance with safety standards.
- Collaborated with team members to troubleshoot HVAC system malfunctions effectively.
HVAC Installer RNC
One Hour Heating and Cooling
Melbourne, FL
07.2022 - 2025
- Installed HVAC systems in residential, ensuring compliance with safety standards.
- Conducted routine maintenance and troubleshooting on various HVAC units to enhance efficiency.
- Collaborated with team members to complete projects within scheduled timelines and quality standards.
- Assisted in educating customers on proper HVAC system usage and maintenance practices.
- Utilized hand tools and diagnostic equipment for accurate installations and repairs of HVAC systems.
- Improved installation processes by suggesting modifications based on field experiences and customer feedback.
- Trained new hires on installation procedures, safety protocols, and customer service techniques.
- Ensured proper documentation of all installations, service calls, and maintenance performed for record-keeping purposes.
- Assembled air ducts, pipes, discharge valves, and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
General Manager
Advance Auto Parts
Palm Bay, FL
12.2014 - 06.2022
- Controlled Payroll vs Labor Hour.
- Tracked sales performance.
- Developed strong relations with customers and vendors on behalf of the organization in 8 years of management experience.
- Determined staffing and scheduling requirements.
- Responsible for hiring all staff members.
Assistant General Manager
Advance Auto Parts
Palm Bay, FL
06.2013 - 12.2014
- Inventory Control.( conducting cycle count and inventory adjustments.)
- Organized Ad set for monthly promotion sales.
Salesperson/ Retail parts pro
Advance Auto Parts
03.2011 - 06.2013
- Sales target performer.
- Performed services for customers.( Battery Installation, Wiper Blades Installs, etc.)
- Inventory accounting.
- Responsible for scanning and stocking merchandise.
Education
High school Diploma - undefined
A Philip Randolph Campus High School
New York, NY06.2005
Skills
Excellent written and verbal communication skills
Confident, articulate and professional speaking abilities
Comfort working with heavy objects and Machinery
Problem solving abilities
Inventory control experience
Microsoft Office (Word, Excel, Outlook)
Timeline
RNC HVAC Installer
Mechanical One LLC
08.2025 - Current
HVAC Installer RNC
One Hour Heating and Cooling
07.2022 - 2025
General Manager
Advance Auto Parts
12.2014 - 06.2022
Assistant General Manager
Advance Auto Parts
06.2013 - 12.2014
Salesperson/ Retail parts pro
Advance Auto Parts
03.2011 - 06.2013
High school Diploma - undefined
A Philip Randolph Campus High School