Kelvin Reed
Garland,Tx
Summary
Dedicated Security Officer with extensive experience at Hilton Anatole, excelling in emergency response and conflict resolution. Proven ability to enhance safety through effective patrol operations and superior customer service. Skilled in CCTV surveillance and report writing, ensuring a secure environment while fostering positive guest relations.
Overview
10
10
years of professional experience
Work History
Security Officer
Hilton Anatole
11.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Officer
Brosnan Security
12.2019 - 11.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Officer
Iidon Security Associates
11.2014 - 12.2019
Education
High School Diploma - General Studies
Lincoln High School
Dallas, TX05.1993
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- CCTV monitoring
- Superior customer service
- Surveillance
- Emergency response
- Patrol operations
- Complex Problem-solving
- Relationship building and management
- Conflict de-escalation
- Conflict resolution techniques
- Report generation
Timeline
Security Officer
Hilton Anatole
11.2022 - Current
Security Officer
Brosnan Security
12.2019 - 11.2022
Security Officer
Iidon Security Associates
11.2014 - 12.2019
High School Diploma - General Studies
Lincoln High School
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