Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Driver
Parts Distribution Xpress
Philadelphia, PA
07.2023 - Current
Delivered packages to customers in a timely and efficient manner.
Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
Maintained accurate logs of vehicle inspections and repair status.
Checked loads to ensure that cargo was secure and distributed evenly.
Verified the contents of inventory loads against shipping papers.
Deicer
Intergrated Deicing Services (IDS)
Philadelphia, PA
08.2021 - Current
Ensured aircraft and surrounding areas were free of ice and snow prior to take-off.
Maintained deicing equipment in proper working condition.
Performed pre-flight inspections on deicing truck, fluid supply system, and other related equipment.
Assisted with the safe movement of aircraft within the airport area during inclement weather conditions.
Reservation Sales Agent
Amtrak
Philadelphia, PA
12.2021 - 05.2023
Answered incoming calls and emails from customers to provide information on hotel services, rates and availability.
Provided detailed information regarding hotel amenities and services to customers.
Responded promptly to customer inquiries and requests in a professional manner.
Assisted with the preparation of sales reports for management review.
Processed reservations by entering relevant data into the system accurately and efficiently.
Electronic Medical Record Specialist
Vincent Dunn Hospital
Bedford, IN
03.2019 - 12.2022
Maintained and updated patient medical records in a secure electronic database.
Created new patient charts and entered demographic information into the system.
Processed requests from physicians, nurses, and other healthcare personnel for medical record documentation.
Verified insurance eligibility prior to processing claims.
Conducted periodic audits to ensure compliance with EMR standards and regulations.
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