Kelvin Tavarez
The Bronx,NY
Summary
Detailed Foreman & sales associate skilled in planning, assigning and directing work tasks. Team-oriented professional with strong commitment to maintaining safe, clean job sites. Dedicated to quality and clear communication.Leverages experience and skill to train and mentor new associates on customer service and sales best practices.
Overview
13
13
years of professional experience
Work History
Sales Associate
FAO Schwarz Inc.
30 Rockefeller Plaza, NY
06.2018 - 05.2026
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Built and maintained relationships with peers and upper management to drive team success.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Met merchandise processing standards and maintained organized and accessible work area.
- Increased purchase amounts by cross-selling with similar products.
Foreman
Brenmac
Mount Vernon, NY
03.2016 - 08.2018
- Supervised projects to uphold schedule requirements and quality demands.
- Checked project details to verify job site materials and equipment.
- Complied with federal and company regulations to maintain high level of job site safety.
- Planned and managed manpower and resource requirements to support project activities.
- Tracked and reported units and labor hours prior to submission of timecards.
- Inspected rigging and scaffolding for safety and reliability.
- Established expectations and motivated crews to consistently meet or beat goals.
- Conferred with senior management, owners, contractors and design professionals to discuss project goals and problem solve.
- Rolled out new processes to achieve operational excellence.
Waiter
Xaviars Restaurant Group
Yonkers, NY
10.2016 - 06.2018
- Stocked server areas with supplies before, during and after shifts.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Calculated charges, issued table checks and collected payments from customers.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Recorded patron's meal optons, identifying dietary needs or special requests to correctly transmit orders.
- Informed customers about specials, upselling additional food and drink items.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
Sales Associate
Toys"R"Us
Manhattan, NY
11.2013 - 12.2015
- Helped customers find specific products, answered questions and offered product advice.
- Worked with fellow sales team members to achieve group targets.
- Adhered to company initiatives and achieved established goals.
- Engaged customers in friendly, professional dialogue to determine needs.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Assessed customer needs to provide assistance and information on product features.
- Increased purchase amounts by cross-selling with similar products.
Education
High School Diploma -
Eagle Academy High School
4143 Third Avenue, Bronx, NY 1045706.2013
Skills
Store Opening and Closing
Verbal and Written Communication
Product Recommendations
Upselling Techniques
Flexible Schedule
Money Handling
Languages
English
Professional
Spanish
Native/ Bilingual
Education and Training
other
Timeline
Sales Associate
FAO Schwarz Inc.
06.2018 - 05.2026
Waiter
Xaviars Restaurant Group
10.2016 - 06.2018
Foreman
Brenmac
03.2016 - 08.2018
Sales Associate
Toys"R"Us
11.2013 - 12.2015
High School Diploma -
Eagle Academy High School