Highly motivated and reliable individual with 10+ years of experience in field service, delivery, installation, and sales. Skilled in providing exceptional customer service, troubleshooting technical issues, and driving revenue growth.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Field Service Collector
We Energies
01.2011 - Current
Conducted residential and commercial electrical power connections and disconnections
Managed customer accounts and collections, ensuring timely payments
Collaborated with cross-functional teams for smooth operations and effective problem-solving.
Licensed CDL Shuttle Driver
Atlanta Hartsfield Jackson Airport
10.2023 - 11.2023
Safely operated a garbage truck on specified routes to collect solid waste
Read route Tablet and serviced each customer identified on the route or assigned by the dispatcher
Lifted, pushed, and pulled 900+ garbage cans on the route into the back of the rear-load garbage truck
Conducted routine inspection and maintenance on vehicles
Performed physically demanding job tasks, including loading and unloading without helpers
Operated hydraulic hand controls to lift/load refuse and disposed of trash at designated facilities
Maintained courteous interactions with customers.
CDL License Driver
Waste Connections
05.2023 - 08.2023
Safely operated a garbage truck on specified routes to collect solid waste
Read route Tablet and serviced each customer identified on the route or assigned by the dispatcher
Lifted, pushed, and pulled 900+ garbage cans on the route into the back of the rear-load garbage truck
Conducted routine inspection and maintenance on vehicles
Performed physically demanding job tasks, including loading and unloading without helpers
Operated hydraulic hand controls to lift/load refuse and disposed of trash at designated facilities
Maintained courteous interactions with customers.
Driver-Merchandiser
PepsiCo
01.2008 - 01.2009
Delivered Pepsi products and rotated previous inventory to ensure freshness
Maintained accurate inventory records and collaborated with sales teams to meet customer needs
Operated delivery vehicles safely and efficiently, ensuring timely deliveries.
Service Technician/Installer
Time Warner Cable
01.2006 - 01.2008
Diagnosed and resolved cable telephone, television, and internet issues
Installed and configured cable services for residential and commercial customers
Ensured compliance with safety regulations and maintained accurate records.
Sales Executive
Russ Darrow
01.2005 - 01.2006
Demonstrated vehicles and accompanied customers on test drives
Negotiated prices and financing options to achieve revenue targets
Maintained customer relationships for repeat business and referrals.
School Bus Driver
RITEWAY
01.2003 - 01.2005
Safely transported children to and from school
Maintained accurate records of pick-up and drop-off times
Demonstrated excellent communication skills with parents and school staff.
Material Specialist
We Energies
Pewaukee, WI
11.2021 - 02.2023
Optimized material flow by developing and maintaining effective storage strategies, reducing retrieval time.
Developed comprehensive training programs for new hires, ensuring thorough understanding of departmental operations and procedures.
Streamlined procurement processes for increased efficiency, managing supplier relationships and negotiating contracts.
Conducted root cause analysis on recurring material issues, implementing corrective actions to prevent reoccurrence.
Delivery Driver
Staffmark
Smyrna, GA
01.2024 - Current
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
Skills
Multi-tasking and prioritization
Heavy lifting
Record maintenance
City navigation and route mapping
Customer service
Quick learner
Electrical
Maintenance
Driving Experience
AutoCAD
Microsoft Word
Education Location
Milwaukee, WI
Management And Training
Field Service
Service Technician Experience
School Bus Driving
Cabling
Assessments
Mechanical Skills, Familiar, 11/01/19
Reliability, Highly Proficient, 11/01/19
Certification
Cdl classes A, doubles and triples, hazmat, tanker,