Kelvin Winfrey
Plainville,CT
Summary
Dynamic small business owner with a proven track record at Winfrey Services, excelling in customer relations and operational efficiency. Skilled in relationship building and effective communication, I enhanced service delivery processes, resulting in increased client satisfaction and repeat business. Proficient in managing logistics and ensuring compliance with industry standards.
Overview
5
5
years of professional experience
Work History
Owner
Winfrey Services
Plainville, CT
05.2021 - Current
- Developed and implemented efficient service delivery processes to enhance customer satisfaction.
- Managed daily operations, ensuring compliance with industry standards and regulations.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Courier
Richmond Express
Richmond, VA
06.2025 - 02.2026
- Delivered packages efficiently to ensure timely service and customer satisfaction.
- Managed route planning using GPS technology for optimized delivery schedules.
- Maintained accurate records of deliveries and pickups for tracking purposes.
- Communicated effectively with customers regarding delivery status and any issues.
- Inspected vehicles daily for safety compliance and operational readiness.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Coordinated timely delivery of medical specimens and equipment across multiple locations.
Commercial Driver
AutoZone
Berlin, CT
08.2024 - 11.2024
- Operated delivery vehicles safely and efficiently to ensure timely product distribution.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Managed inventory levels by accurately tracking deliveries and returns.
- Provided exceptional customer service during interactions at delivery sites.
Stacker
Morin
Bristol, CT
08.2021 - 12.2022
- Delivered packages efficiently to ensure timely service and customer satisfaction.
- Managed route planning using GPS technology for optimized delivery schedules.
- Maintained accurate records of deliveries and pickups for tracking purposes.
- Communicated effectively with customers regarding delivery status and any issues.
- Inspected vehicles daily for safety compliance and operational readiness.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Education
High School Diploma -
New Britain High School
New Britain, CTSkills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Timeline
Courier
Richmond Express
06.2025 - 02.2026
Commercial Driver
AutoZone
08.2024 - 11.2024
Stacker
Morin
08.2021 - 12.2022
Owner
Winfrey Services
05.2021 - Current
High School Diploma -
New Britain High School