kelvina tobie
Orlando,FL
Summary
Hardworking Server who thrives under pressure and goes above and beyond to create unforgettable guest experiences. Two years experience serving up to two dinner guests at an upscale fast food restaurant. English-speaking food services professional with two years combined experience in serving and bussing. Serve-safe certified. Responsible and mature person who thrives in fast-paced environments. Enjoys working as part of a team to achieve sales goals. Highly successful at meeting daily, weekly and monthly sales goals in a 100% commission sales environment. Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments.
Overview
1
1
year of professional experience
Work History
Team Member
Jannet Appleton
Westside Tech Orlando, FL
08.2014 - 06.2015
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Routinely cleaned work areas, glassware and silverware throughout each shift.
- Developed and maintained positive working relationships with others to reach business goals.
- Provided friendly and attentive service.
- Verified cash drawer against the day’s receipts.
- Restocked the salad bar and buffet, refilled condiments, organized pantry area and swept and mopped floors.
- Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
- Maintained high standards of cleanliness and sanitation.
Sales Associate
Mahuel Simmons
Universal Studios Orlando, FL
01.2015 - 07.2015
- Engaged with customers in a sincere and friendly manner.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Built relationships with customers to increase likelihood of repeat business.
- Contributed to team success by exceeding team sales goals by 75%.
- Recommended merchandise to customers based on their needs and preferences.
- Greeted customers in a timely fashion while quickly determining their needs.
Education
High School Diploma -
Evans high school
Current
Skills
- ServSafe certification
- Committed team player
- High energy
- Guest relations professional
- Cash handling expert
- Friendly demeanor
- Strong work ethic
- Quick problem solver
- Thrives in fast-paced environment
- Flexible schedule capability
- People-oriented
- Sales experience
- Staff training and development
- Excellent communication skills
Timeline
Sales Associate
Mahuel Simmons
01.2015 - 07.2015
Team Member
Jannet Appleton
08.2014 - 06.2015
High School Diploma -
Evans high school
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