Kelvin Y Serrano
Virginia Beach,VA
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.
Overview
2
2
years of professional experience
Work History
Cook
Dunkin' Donuts
06.2022 - 04.2024
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Measured and mixed ingredients according to precise recipes for best results.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Cleaned counters, machines, utensils, and seating areas daily.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
Education
High School Diploma -
Green Run High School
Virginia Beach, VA06.2024
Skills
- Work Planning and Prioritization
- Portion Control
- Cleaning and organization
- Transaction Balance Sheets
- Cash Management
- Stocking and Receiving
- Verbal/written communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cook
Dunkin' Donuts
06.2022 - 04.2024
High School Diploma -
Green Run High School
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