Kelvontae Murphy
Jackson,MS
Summary
Dynamic and dependable professional with a strong background in logistics and team leadership at Baxter Logistics and Walmart. Recognized for enhancing customer satisfaction through timely deliveries and fostering teamwork. Skilled in problem-solving and navigation, with a commitment to excellence and attention to detail in all tasks.
Dependable Delivery Driver with solid background in timely deliveries and route optimization. Proven track record of maintaining accurate records and ensuring customer satisfaction. Demonstrated effective time management and excellent problem-solving skills in high-pressure environments.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Baxter Logistics
Jackson Ms.
12.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Communicated effectively with dispatch team to optimize route planning and reduce delays.
- Trained new drivers on safety protocols and delivery procedures for consistency.
- Implemented process improvements that enhanced delivery speed and accuracy.
- Resolved customer inquiries and issues promptly, fostering positive relationships and loyalty.
Team Lead
Walmart
Madison Ms
02.2021 - 11.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Frozen and Dairy Associate
Kroger
Clinton Ms
03.2018 - 02.2021
- Ensured product freshness by routinely rotating items and removing expired goods from shelves.
- Assisted customers with locating products, providing knowledgeable recommendations based on their needs.
- Participated in ongoing training and development opportunities to stay current with industry trends and enhance overall performance as a Frozen and Dairy Associate.
- Improved workflow efficiency by coordinating with colleagues to divide responsibilities during peak periods.
- Collaborated with team members to maintain cleanliness and organization in refrigerated sections.
- Assisted customers with inquiries, providing product recommendations and solutions.
- Monitored temperature controls to comply with food safety standards and regulations.
- Analyzed sales data to identify trends, adjusting inventory accordingly for peak demand periods.
- Led team meetings focused on best practices for merchandising frozen and dairy items effectively.
- Reduced shrinkage rates through diligent attention to product rotation, minimizing spoilage, and waste disposal efforts.
- Managed workload effectively under pressure during busy hours, ensuring all tasks were completed in a timely manner without sacrificing quality or customer satisfaction levels.
Education
I/C/R Electrician - Electrician
Delta Technical College
Horn Lake, MS10.2026
Bachelor of Entrepreneurship - Entrepreneurial Studies
Jackson State University
Jackson, MS05.2024
Associate of Applied Business - Business
Hinds Community College
Raymond, MS05.2022
High School Diploma -
Madison Central
Madison MS05.2020
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Dependable and reliable
- Problem-solving
- Attention to detail
- Time management
Timeline
Delivery Driver
Baxter Logistics
12.2023 - Current
Team Lead
Walmart
02.2021 - 11.2023
Frozen and Dairy Associate
Kroger
03.2018 - 02.2021
Associate of Applied Business - Business
Hinds Community College
I/C/R Electrician - Electrician
Delta Technical College
Bachelor of Entrepreneurship - Entrepreneurial Studies
Jackson State University
High School Diploma -
Madison Central