KEM APFELBECK
Kearney,NE
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
2027
2027
years of professional experience
Work History
Medical Assistant
First Care Medical
Kearney, NE
2025 - Current
- Administered patient assessments, ensuring accurate medical histories and vital signs documentation.
- Coordinated patient scheduling, optimizing clinic flow and minimizing wait times.
- Assisted physicians with examinations and procedures, enhancing patient care quality.
- Maintained electronic health records, ensuring compliance with privacy regulations and data accuracy.
Medical Receptionist
Fred & Pamela Buffet Cancer Center
Kearney, NE
11.2024 - Current
- Managed patient check-ins by verifying insurance coverage, collecting payments, and updating accounts accordingly.
- Screened incoming phone calls, taking messages or forwarding to appropriate staff.
- Updated patient records, medical histories, and contact information for traceability.
Guest Relations Specialist
Midway Auto
Kearney, NE
11.2023 - 10.2024
- Demonstrated excellent customer service skills to ensure positive guest experiences.
- Collaborated with other departments to provide seamless service delivery.
- Performed daily administrative duties such as answering phones, responding to emails, and scheduling appointments.
Medical Scheduler
Kearney Regional Medical Center
Kearney, NE
09.2022 - 11.2023
- Scheduled medical procedures within necessary timelines, taking into account patient needs, doctor availability, and insurance coverage.
- Entered data into electronic medical records system accurately and efficiently.
- Scheduled tests and procedures for patients, such as lab work and x-rays, based on physician orders.
- Answered telephones and directed calls to appropriate staff.
Switchboard Operator
Bryan Health
Kearney, NE
10.2015 - 05.2018
- Proficient in operating a multi-line phone system with excellent customer service skills.
- Demonstrated ability to handle multiple incoming calls simultaneously and prioritize tasks.
- Maintained a friendly demeanor while dealing with difficult individuals during peak periods of activity.
- Announced codes for fires, code blues, and other extremely important disaster calls.
- Greeted callers, provided information, transferred calls, and took messages as necessary.
Education
Generals - undefined
Kearney State College
Kearney, NELPN - Nursing
Central Community College
09.1984
Skills
Front desk operations
Office administration
Organization Skills
Excellent communication
Multi-line phone systems
Appointment scheduling
Customer service
Multitasking
Professionalism
Strong telephone etiquette
Past experience
I worked as a Licensed Practical Nurse for 20 plus years until 2005. At that time I was in a serious accident that interrupted my nursing career. Since that time I’ve worked in the healthcare field as much as I could. I retired in 2025 but I work part time and prn as a medical assistant. I am going to be moving to Lincoln at the end of May and I’m looking into working part time .
Timeline
Medical Receptionist
Fred & Pamela Buffet Cancer Center
11.2024 - Current
Guest Relations Specialist
Midway Auto
11.2023 - 10.2024
Medical Scheduler
Kearney Regional Medical Center
09.2022 - 11.2023
Switchboard Operator
Bryan Health
10.2015 - 05.2018
Generals - undefined
Kearney State College
LPN - Nursing
Central Community College
Medical Assistant
First Care Medical
2025 - Current