Keith Moore
Rochester,NY
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Overview
5
5
years of professional experience
Work History
Bartender
Playhouse on Park
Rochester, NY
06.2022 - 06.2023
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Bartender
Fast Break Sports
Rochester, NY
10.2020 - 06.2022
- Inspected bar area to ensure cleanliness and proper setup.
- Conducted inventory of supplies, liquor and beer.
- Developed schedules for bartenders, servers and other staff members.
- Trained new bartenders on proper alcohol handling techniques and customer service etiquette.
- Assisted in resolving customer complaints or issues quickly and courteously.
- Enforced all state laws pertaining to the sale of alcohol, tobacco, food items.
- Promoted a safe working environment by adhering to safety regulations and policies.
- Maintained up-to-date knowledge of current drink recipes and promotions.
- Provided exemplary customer service at all times while interacting with patrons.
Bartender
Village Sports
Fairport, NY
05.2018 - 02.2020
- Developed and implemented staff training program to ensure quality customer service.
- Monitored bar inventory levels, ordered supplies, and maintained cleanliness of all glassware.
- Created weekly work schedules for the entire shift staff while managing payroll and labor costs.
- Planned special events such as promotions, happy hours, live music nights., to increase sales revenue.
- Enforced health codes and safety regulations in compliance with state laws.
- Provided exceptional customer service by addressing customer complaints promptly and efficiently.
- Maintained accurate records of daily transactions including cash register receipts, liquor inventories and sales reports.
Education
Bartender's Professional Training Institute
Rochester, NY11.2023
SafeServ Certified Food Handler And Alcohol
11.2023
NYS ATAP TIPS Certification
08.2023
Skills
- Food Service
- Suggestive Selling
- Food Running
- Beverage Preparation
- Health Codes Compliance
- Payment Processing
- Organizational Ability
- Proficient in Mixology
- Anticipating Guest Needs
- Complex Problem-Solving
- Safe Serving Knowledge
- Sales Expertise
Timeline
Bartender
Playhouse on Park
06.2022 - 06.2023
Bartender
Fast Break Sports
10.2020 - 06.2022
Bartender
Village Sports
05.2018 - 02.2020
Bartender's Professional Training Institute
SafeServ Certified Food Handler And Alcohol
NYS ATAP TIPS Certification
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