Kemala Cuffy
Spotsylvania,VA
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
Jeep Chrysler Dodge City
Fredericksburg, VA
07.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
Loss Prevention Associate
Burlington
Fredericksburg, VA
05.2023 - 07.2023
- Consulted with store managers on bases to perform loss investigations.
- Identified company resources, determined client risk factors and promoted solutions to establish solid client base.
- Built strong partnerships by gaining customer trust for implementation of viable loss control strategies.
- Completed loss control surveys for underwriting information and evaluation.
- Greeted customers and helped with product questions, selections, and purchases.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Cashier
Walmart
Fredericksburg, VA
11.2021 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints and maintained clean and tidy checkout area.
Education
High School Diploma -
Spotsylvania High School
Spotsylvania, VA05.2023
Skills
- Preventive Maintenance
- Analytical Skills
- Supply Management
- Visitor Check-In
- Staff Assignments
- Legal Procedures
- Building Customer Loyalty
- Cash Handling
- Customer Assistance
- Customer Service Excellence
- Strategy Implementation
Certification
- First Aid/CPR Certified
Languages
Spanish
Limited Working
Timeline
Receptionist
Jeep Chrysler Dodge City
07.2023 - Current
Loss Prevention Associate
Burlington
05.2023 - 07.2023
Cashier
Walmart
11.2021 - 04.2022
High School Diploma -
Spotsylvania High School