Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Kemaya Roan

Saint Paul,MN

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

5
5
years of professional experience

Work History

Nutrition Service Worker

Allina Health
11.2024 - Current
  • Prepared and served nutritious meals in compliance with dietary guidelines.
  • Operated kitchen equipment safely and efficiently during meal service.
  • Maintained cleanliness and organization of workstations to ensure hygiene standards.
  • Assisted in inventory management, tracking supplies, and minimizing waste.
  • Provided exceptional customer service by addressing dietary concerns and preferences.
  • Trained new staff on food safety protocols and kitchen procedures.

Tech Geek

30,000 Feet
06.2023 - Current
  • Enrolled in Code Academy class to learn coding languages. Learning to code in Java — a robust programming language used to create software, web and mobile apps, and more.
  • Engage in community building activities such as art, design and various creative endeavors.

Team Member

Chick-fil-A Restaurants
02.2021 - 08.2021
  • Team member that worked with a team to meet deadlines and goals. Working as a cashier and a food deliver.
  • Delivered exceptional customer service, ensuring positive dining experiences and fostering repeat business.
  • Collaborated with team members to streamline service processes, improving order accuracy and reducing wait times.
  • Resolved customer complaints promptly, turning negative experiences into opportunities for improvement and retention.
  • Learned all required tasks quickly to maximize performance.

Education

High School -

Johnson High School
Saint Paul, Minnesota
06.2025

Skills

  • OSHA certificate
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Workplace environment certificate
  • Safety and Training Certificate
  • Teamwork and skills training
  • Interview skills training certificate
  • 10 hour general industry
  • Personal financial skills training certificate
  • Varsity Gymnastics and volleyball
  • Food preparation
  • Microsoft office
  • Sanitation practices
  • Supervisory skills
  • Customer service

Accomplishments

    graduated a year early.

Languages

English

Timeline

Nutrition Service Worker

Allina Health
11.2024 - Current

Tech Geek

30,000 Feet
06.2023 - Current

Team Member

Chick-fil-A Restaurants
02.2021 - 08.2021

High School -

Johnson High School

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Kemaya Roan