Summary
Overview
Work History
Education
Skills
Training
Quote
Timeline
Generic
Kemi Williams

Kemi Williams

Program Analyst
North Bethesda,MD

Summary

Highly organized, efficient and communicative Program Analyst with a strong HR background. Effectively supports program management by coordinating business operations with internal and external stakeholders. Effective in serving as a liaison in streamlining processes, resolving issues and improving communications.

Overview

18
18
years of professional experience

Work History

Program Analyst, Audit Liaison

US Census Bureau
Suitland, MD
05.2018 - Current
  • Conducting overall management and coordination of oversight related operations and projects at the Census Bureau. Assisting with coordinating the Census Bureau’s timely and thorough responses to all oversight requests from the Government Accountability Office (GAO) and the Department of Commerce Office of Inspector General (OIG) to provide key deliverables to Congress. Gathering information from stakeholders to provide accurate responses to oversight inquiries requiring the use of Census data. Create reports to provide details of active engagements with the Bureau to staff, directors, and upper management.
  • Designing and developing in house database to hold all audit information for reporting purposes. Researching metrics to report up to management, housing pertinent data for team use. Collecting oversight auditor personal and sensitive data for security clearance to gain access to Census data and systems. Coordinating high level meetings with chiefs of staff and audit managers, providing supporting information to staff and auditing teams in support of active engagements or inquiries. Helped improve program objectives with in-depth analysis and data review.
  • Analyzed unstructured information to derive key insights to add additional data to improve elements of reporting.
  • Increased program outreach by building strong relationships with Census stakeholders and auditing community.
  • Maintained knowledge of audit standards and reporting/response requirements. Continuously improved areas of support to build trusting relationships with involved parties.
  • Successfully communicating with entities inside and outside of the Bureau.
  • Monitoring, communicating and coordinating objectives of the Oversight Engagement Team.

Human Resources Assistant

US Census Bureau
Suitland, MD
05.2016 - 05.2018
  • Oversaw the administration of government bills resulting from salary overpayment after corrections done to personnel records, health insurance debts resulting from periods of non-pay, and corrected timesheets that lead to incorrect payment of salary. Conducted research to identify the error, referencing pay systems and utilized familiarity with personnel actions related to pay and benefits. Advised affected employee of the administrative bill and acted as a liaison with the collecting agency, the National Finance Center (NFC), by building cases on the employee’s behalf, communicating intent to pay, provided employees with options for repayment, and proposed requests for waivers and cancellations. Communicated with the labor team and upper management when cases were presented and responded to congressional requests for response with accurate information.
  • Performed as the key point of contact for child support processing and the backup overseer for commercial garnishments, bankruptcy, and tax levies. This entailed knowledge of regulations and laws that permit these actions, knowledge of actions due to indebtedness, calculating costs for child support payments and being able to determine which income is considered "disposable" when calculating costs for payments, and relaying sensitive information to affected employees, stakeholders, legal counsel, creditors etc. Responded to internal and external customers and entities to relay policy, information and guidance.
  • Provided critical support associated with human resources systems by assisting customers with the general use of systems, unlocking accounts, reassigning/ routing actions. Answered inquiries related to the appropriate steps when processing actions while adhering to the guidelines outlined in the Guide to Processing Personnel Actions (GPPA) created by the Office of Personnel Management.
  • Provided Tier 1 support web-based time and attendance system developed to interface with the department's payroll/personnel service provider, the National Finance Center (NFC).

Human Resources Assistant Payroll Processor

US Census Bureau
Suitland, MD
03.2015 - 05.2016
  • Contracted to work with the US Census Bureau. Processed personnel actions in accordance with OPM's Guide to Processing Personnel Actions (GPPA).
  • Reviewed Notification of Personnel Actions (SF-52) and Personnel Actions (SF-50). Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Calculated employee leave accruals and other paid time off, applies usage, and performs conversions to determine balances (e.g., FMLA, leave banks, voluntary leave transfer, etc.).
  • Captured and validated individual employee payroll data (e.g., direct deposit, voluntary and involuntary deductions, tax withholding information, etc.).
  • Allocated and distributed payments to authorized recipients (e.g. employees, benefits providers, garnishment collection agencies), reconciles payment data as applicable, and determines separation entitlements.
  • Reviewed leave error reports; prepared, and conducted leave audits. Reviewed regional and local leave audits and adjusted leave balances.
  • Compiled employee records from individual departments to maintain central files.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
  • Verified pay information and documentation to ensure proper coding and consistency.
  • Assisted in the research of retroactive within-grade increase eligibility.
  • Determined eligibility, calculated pay amounts, leave, allowances, and differentials (e.g. annual salary increases, temporary promotions, leave eligibility, promotions, demotions and retention incentives

Human Resources Assistant

Bureau Of Labor Statistics
Washington, DC
08.2014 - 03.2015
  • Assisted with the administration of the Federal Employee Health Benefits (FEHB), Federal Employee Group Life Insurance (FEGLI), Thrift Savings Plan, Long Term Care, Health Savings Accounts, and Flexible Spending Accounts.
  • Counseled staff members, reviewed, processed benefit elections forms, and retirement calculations by conducting research and navigating FHR Navigator to review existing retirement cases and create new cases.
  • Researched and provided preliminary analytical assistance in reviewing existing policies.
  • Reviewed and edited outdated Benefit standard operating procedures (SOP) at the direction of supervisor. Rewrote two extensive standard operating procedures (SOPs) for the administrative function area.
  • Developed new initiatives and procedures for benefits and insurance administration
  • Utilized HR Connect (PeopleSoft) to enter NFC actions. Reviewed personnel actions, pay information, leave records, benefit elections, service dates and computations.
  • Resolved NFC issues, researched and analyzed previous items/actions, generated reports, and performed updates.
  • Provided guidance and technical assistance.
  • Developed documents and internal web based information for review
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.

Staff Assistant

International Monetary Fund, IMF
Washington, DC
10.2012 - 08.2014
  • Provided clerical support, addressing routine and special requirements.
  • Interacted with customers by phone, email or in-person to provide information.
  • Boosted productivity by keeping office records current, well-organized and efficiently accessible for various needs.
  • Responsible for the routine administration of benefits to include Fund specific benefit items.
  • Ensured accurate processing of transactions while maintaining compliance with Fund and departmental policies and procedures.
  • Researched and provided preliminary analytical assistance in reviewing existing policies.
  • Developed new initiatives and procedures for benefits and insurance administration.
  • Provided guidance and technical assistance, developed internal web based information for review.
  • Calculated benefit amounts and made recommendations for proper compensation.
  • Spearheaded projects that entailed reviewing benefits paid to eligible staff members.
  • Reviewed current and historical records for over 60 staff members and audited benefits received. Notated errors and overpayments, roughly 45% of overestimated budget costs. Created reports to capture and reference specific policy to support findings and reasoning. Met with division overheads to determine the next course of actions. Developed a payment system for recuperating funds. Revamped policy and created an administration SOP
  • Conducted large orientations for new staff members.
  • Conducted conferences/meetings for benefit related items to staff.
  • Developed new operating procedures for benefit administration.
  • Presented information for divisional projects.
  • Maintained accurate records for knowledge sharing and administration development by documenting precedent-setting cases.
  • Reviewed applications for benefits by receiving and reviewing domestic and foreign documents to include passports, visas, birth and marriage records, licenses and IDs. Reviewed documents for authenticity and to determine benefit eligibility.
  • Calculated and entered code to accurately relay disbursement or deduction amounts to the payroll department for processing.
  • Researched and organized data for case files and reports

Education

Bachelor of Arts - Legal Studies

University of Maryland Global Campus
Adelphi, MD
01.2021 - Current

Skills

Assessment capabilities

undefined

Training

  • Census Bureau; Basic Staffing (2015)
  • Graduate School USA; The Governmental Audit-From Planning to Reporting (2018)
  • Graduate School USA; Government Auditing Standards (2020)
  • Census Bureau; Process Lab on Business Process Modelling Best Practices (2020)
  • Strategy Execution in collab with George Washington Univ.; Associate Citation in Business Analysis (2020)

Quote

It is never too late to be what you might have been.
George Eliot

Timeline

Bachelor of Arts - Legal Studies

University of Maryland Global Campus
01.2021 - Current

Program Analyst, Audit Liaison

US Census Bureau
05.2018 - Current

Human Resources Assistant

US Census Bureau
05.2016 - 05.2018

Human Resources Assistant Payroll Processor

US Census Bureau
03.2015 - 05.2016

Human Resources Assistant

Bureau Of Labor Statistics
08.2014 - 03.2015

Staff Assistant

International Monetary Fund, IMF
10.2012 - 08.2014

Similar Profiles

CREATE PROFILE
Kemi WilliamsProgram Analyst