Compassionate and dependable nursing student with experience delivering attentive patient care in fast paced settings. Skilled in clear communication with families and effective teamwork across care teams. Strong leadership, organization, and time management abilities developed through childcare and community service.
Overview
3
3
Languages
4
4
years of professional experience
Work History
Team Member
Mom's Organic Market
Burlington, Massachusetts
11.2024 - Current
Enhanced customer satisfaction through knowledgeable and friendly problem resolution.
Resolved customer inquiries and requests, enhancing overall service quality.
Collaborated with diverse coworkers to achieve objectives and resolve product issues, fostering a supportive team environment.
Executed daily tasks with precision, streamlining operational flow.
Demonstrated reliability, attention to detail, and prioritized multiple responsibilities effectively.
Maintained a clean, organized, and safe environment following established standards.
Assisted with opening and closing tasks, contributing to daily store operations.
General Manager
Sam’s Painting Inc
Quincy, Massachusetts
09.2022 - Current
Oversaw daily business operations, ensuring efficient scheduling and streamlined administrative tasks.
Communicated professionally with clients to coordinate estimates and project follow-ups.
Maintained accurate records, prepared invoices, and organized company documentation.
Resolved customer concerns promptly, implementing effective solutions to enhance satisfaction.
Coordinated schedules and project timelines while prioritizing multiple tasks.
Exhibited strong organizational skills and accountability, facilitating effective communication and problem-solving.
Private Nanny
Private Family
Sharon, Massachusetts
09.2023 - 01.2024
Ensured attentive care in a safe, supportive, nurturing environment, fostering children's well-being.
Planned educational and recreational activities tailored to age appropriateness.
Assisted with meals, homework, and bedtime routines.
Monitored children's safety and addressed individual needs effectively.
Developed strong connections with children and families by providing consistent support. through patience and consistent care.
Engaged with parents to discuss daily activities, individual needs, and progress, enhancing family communication.
Education
High School Diploma -
Stoughton High School
Stoughton, MA
06-2024
Bachelor of Science - Nursing
University of Massachusetts Boston
Boston, MA
09-2026
Skills
Customer Service
Problem resolution
Communication & Active Listening
Teamwork & Collaboration
Client Interaction
Customer Engagement
Organization & Prioritization
Time Management
Safety & Attention to Detail
Problem Solving
Store Setup
Microsoft Word, Excel & Google Workspace
Bilingual: English & Portuguese
Compassion & Empathy
Languages
English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Professional
Affiliations
Church Volunteer & Youth Leader | December 2014 – December 2025