Kemisoye Ajebamidele
Georgetown,TX
Summary
Skilled Scheduler familiar with compliance and documentation requirements. Hardworking professional with an organized approach.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
13
13
years of professional experience
2012
2012
years of post-secondary education
Work History
healthcare scheduler
Sid Gerber and associates
Houston, TX
01.2023 - 02.2025
- Coordinated scheduling for caregivers to their different clients
- Managed communication between teams to ensure project timelines were met.
- Developed and maintained scheduling software for improved efficiency.
- Assisted in the training of new staff on scheduling processes and tools.
- Maintained accurate records of schedules and changes for reference and reporting.
- Communicated schedule changes effectively throughout the organization when necessary.
- Maintained accurate records of all tasks completed by the team.
- Maintained positive working relationship with fellow staff and management.
- Answered phones and routed voicemails to respective employees.
- Handled incoming calls and directed callers to appropriate department or employee.
Customer Service Representative
Conduent (contact)
San Antonio, Texas
02.2019 - 11.2022
- Assisted customers with inquiries and resolved complaints efficiently.
- Processed orders and managed account information in CRM systems.
- Collaborated with team members to improve service delivery processes.
- Handled multiple communication channels, including phone, email, and chat support.
- Developed positive relationships with customers through friendly interactions.
- Resolved customer complaints promptly and efficiently.
- Provided exceptional customer service to ensure customer satisfaction.
F&B Manager
JoJane Hotel
Out of state , Nig
11.2011 - 11.2013
- Managed daily operations of food and beverage departments.
- Coordinated staff schedules for optimal service coverage.
- Implemented inventory control procedures to reduce waste.
- Developed training programs for new team members.
- Ensured compliance with health and safety regulations.
- Monitored inventory levels and ordered supplies as needed.
- Maintained updated records of all transactions for accurate tracking purposes.
- Trained new employees to perform duties.
- Explained goals and expectations required of trainees.
Education
Project Management
Jason Academy
Houston , Texas 01.2025 - 06.2025
Certificate - Bookkeeping
Texas Continuing Education
Houston , TX 05.2023 - 10.2023
Associate of Arts - Office Management
Rufus Giwa College
Out Of State , Nig 03.2010 - 03.2013
Paramount Christian School
Out Of State , NigSkills
- Scheduling software
- Record management
- Caregiver coordination
- Communication management
- Customer service
- Team collaboration
- Service delivery improvement
- Problem solving
- Attention to detail
- Relationship building
- Call management
- Deadline tracking
- Risk monitoring
Timeline
Project Management
Jason Academy
01.2025 - 06.2025
Certificate - Bookkeeping
Texas Continuing Education
05.2023 - 10.2023
healthcare scheduler
Sid Gerber and associates
01.2023 - 02.2025
Customer Service Representative
Conduent (contact)
02.2019 - 11.2022
F&B Manager
JoJane Hotel
11.2011 - 11.2013
Associate of Arts - Office Management
Rufus Giwa College
03.2010 - 03.2013
Paramount Christian School