Skye Hoium
Summary
Dedicated professional with expertise in client communication and appointment scheduling. Proven ability to manage confidential information and enhance client satisfaction through effective call handling and organizational skills.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Healthcare Scheduler
Allina Health
Andover, MN
05.2026 - Current
- Coordinated patient appointments across multiple departments, including office visits, specialty visits, and medical imaging.
- Communicated with patients to confirm appointments and resolve queries.
- Maintained compliance with healthcare regulations to ensure high standards of service delivery.
Receptionist
H&R Block
Andover, MN
12.2025 - 04.2026
- Greeted clients, managed incoming calls, and scheduled appointments for tax consultations.
- Maintained organized filing system for client documents and tax forms.
- Handled confidential information with discretion and adhered to privacy policies.
English Teacher
YBM ECC
Seoul, South Korea
10.2022 - 10.2025
- Facilitated interactive classroom activities to enhance student participation.
- Utilized technology tools to support language instruction and learning engagement.
- Created lesson plans for teaching English grammar, reading comprehension, and writing skills.
Manager
Walgreens
Coon Rapids, MN
08.2014 - 08.2022
- Managed daily operations to ensure efficient store performance and customer satisfaction.
- Oversaw inventory management to maintain stock levels and reduce waste.
- Facilitated communication between departments to streamline workflow processes.
Education
Bachelor of Arts - Anthropology, Sociology, History
Wichita State University
Wichita, KSSkills
- Client communication
- Ambulatory scheduling
- Document management
- Office software
- Epic trained
- Time management
Certification
Short Call Substitute Teacher — Minnesota Professional Educator Licensing and Standards Board (PELSB)
Certified Pharmacy Technician (CPhT) — Minnesota Board of Pharmacy
Timeline
Healthcare Scheduler
Allina Health
05.2026 - Current
Receptionist
H&R Block
12.2025 - 04.2026
English Teacher
YBM ECC
10.2022 - 10.2025
Manager
Walgreens
08.2014 - 08.2022
Bachelor of Arts - Anthropology, Sociology, History
Wichita State University