Graciela Perez
Phoenix,AZ
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
6
6
years of professional experience
Work History
Healthcare Scheduler
Banner Health Corporation Sun City West
Sun City West, AZ
06.2019 - 03.2022
- Schedule patients appointments in eight difference clinics using Revenue Cycle program and Sales Force
- Provided customer service for patients regarding their health care and any other concerns they have regarding their healthcare provider
- Trained new employees for two weeks until they have done the job efficiently enough for them to work remote
Front Office Medical Assistant
Desert Spine and Sports Physicians
Phoenix , AZ
11.2017 - 06.2019
- Schedule patient's appointments via phone call for two different clinic locations
- Checked in patients for their visit with the provider and collected patient paperwork/intake forms
- Faxed medical records, checked insurance eligibility while also answering patient phone calls
- Provided patient's insurance balances on their accounts and collected payment for copay's, patient balances and procedures
Scheduler
Arizona Digestive Health
Phoenix , AZ
02.2017 - 09.2017
- Scheduled appointments with their healthcare provider, while also verifying patient information
- Faxed medical records and organized records being requested from other medical offices
- Provided customer service on phone calls, including patient education and while following HIPPA regulations
Front Office Medical Assistant
Az Healthy Home
Phoenix , AZ
05.2016 - 02.2017
- Scheduled patients appointments while also checking insurance eligibility and organizing patient intake forms
- Provided patient education on answered any concerns/questions patients had regarding their care
- Worked as a team with our doctors and other medical assistants and covering back office procedures as needed
Education
Associate of Science - Medical Studies
College America
Phoenix05-2016
High School Diploma -
Washington High School
Phoenix, AZ05-2014
Skills
- Attention to Detail
- Computer Skills
- Schedule Management
- Telephone Etiquette
- Teamwork and Collaboration
- Client Relations
- Data Entry
- Recordkeeping proficiency
- Insurance Verification
- Patient Registration
- Strong Work Ethic
- Documentation proficiency
- Effective Multitasking
- Schedule Coordination
- Workflow Optimization
- Production Schedules
- Customer Service
- Patient Scheduling
- Medical Billing
Languages
Spanish
Professional
Timeline
Healthcare Scheduler
Banner Health Corporation Sun City West
06.2019 - 03.2022
Front Office Medical Assistant
Desert Spine and Sports Physicians
11.2017 - 06.2019
Scheduler
Arizona Digestive Health
02.2017 - 09.2017
Front Office Medical Assistant
Az Healthy Home
05.2016 - 02.2017
Associate of Science - Medical Studies
College America
High School Diploma -
Washington High School
Similar Profiles
Maura LepleyMaura Lepley
Senior Practice Manager at Banner Health Centers Sun City West and Peoria General/Colorectal SurgerySenior Practice Manager at Banner Health Centers Sun City West and Peoria General/Colorectal Surgery
Suet Theng BehSuet Theng Beh
Staff Scientist & Lab Manager at Human Cells Core for Translational Research (HCCTR), Banner Sun Health Research InstituteStaff Scientist & Lab Manager at Human Cells Core for Translational Research (HCCTR), Banner Sun Health Research Institute
Alex Rivas LoaAlex Rivas Loa
Greenskeeper at Sun City WestGreenskeeper at Sun City West