Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kemmey Esteban

N Las Vegas,NV

Summary

Security Professional and team member with 20 plus years of experience of monitoring facility, staff and visitors to maintain order and safety. Successful at satisfying customer needs while meeting and exceeding business objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Ready to help team achieve company goals.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Armed Security Officer

APEX
04.2023 - Current
  • Underwent and maintained firearms certification in compliance with state laws and organizational standards.
  • Performed hourly patrols of building areas, parking lots and facility grounds.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.

Security Officer

SAFE Management
09.2022 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Guest Services Associate

WE SERVE
04.2022 - Current
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.
  • Interacted with customer service team to deliver consistent, exceptional service to all guests.
  • Engaged guests entering facility and offered assistance with wayfinding.

Operations Officer

United States Air Force
06.1986 - 01.2015
  • Directed operations of joint service MEPS directly reporting to department under Secretary of Defense, military personnel
  • Oversaw administration of over 16,000 aptitude tests in more than 130 schools and 24 military entrance test sites
  • Directly supervised three military personnel and 16 Department of Army civilians; served as commander in her absence
  • Lead daily operations of largest Force Support Squadron in ACC; guided procedures for 1.1K members serving 6 wings and 52 tenants
  • Managed base personnel readiness function in providing guidance and processing of 9K military at Nellis and Creech AFBs
  • Oversaw deployment management for 99th Force Support Squadron and 99th Mission Group staff; ensured 200 members trained and ready to deploy

Education

Bachelor of Science in Occupational Education -

Wayland Baptist University
Plainview, TX
05.2001

Associate of Applied Science in Occupational Education -

Community College of The Air Force
Montgomery, AL
05.1992

Skills

  • Active Listening
  • Judgement and Decision Making
  • Guest Relations
  • Emergency Response
  • Complex Problem Solving
  • Service Orientation
  • Conflict De-Escalation
  • Social Perceptiveness

Certification

PILB-Nov 2023

CCW-Jan 2024

TAM-Mar 2026

Timeline

Armed Security Officer

APEX
04.2023 - Current

Security Officer

SAFE Management
09.2022 - Current

Guest Services Associate

WE SERVE
04.2022 - Current

Operations Officer

United States Air Force
06.1986 - 01.2015

Bachelor of Science in Occupational Education -

Wayland Baptist University

Associate of Applied Science in Occupational Education -

Community College of The Air Force

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Kemmey Esteban