E. Kemper Dickinson
New York,NY
Summary
A top-ranked sales professional who is enthusiastic, motivated, and outgoing. Throughout the career, honed skills in customer service and sales, consistently driving increased sales and enhancing the buying experience for customers. The track record speaks for itself, consistently exceeding sales targets and building strong relationships with clients. Dedicated to delivering exceptional results and providing outstanding service to ensure customer satisfaction.
Overview
28
28
years of professional experience
Work History
BLUEBEAM ACCOUNT EXECUTIVE
Microsol Resources
04.2024 - Current
- Increased the sales for the New England territory from $545k to $660k in my 1st year
- 100% Hunting Role/Relationship Development
- Selling SaaS in the AEC vertical
SALES DIRECTOR
Alacyte/Gamyte
06.2022 - 04.2024
- Alacyte - Owner hired me to turn an in-house resource into a for-sale resource
- Charged with selling outsourced estimation and shop drawings from Turkey B2B
- I built the customer base up from 2 to 15 customers with prospecting/cold calling
- Total Monthly Revenue = $27,500
- We were able to hire 4 estimators due to the increased workload
- I have expanded on what I learned at the startup, and fine tuned my sales playbook
- Gamyte - 1 person sales team for a tech start-up
- Developed sales strategy to later train other salespeople
- Sourced new leads from marketing data
- Sold SaaS software through inbound leads, cold calls & cold walk-ins B2B
- Increased total customers by 75%
- Total MMR = $12,800
INSIDE SALES & SALES TRAINER
Armina Stone
04.2019 - 04.2022
- Inside sales, training of new salespeople, responsible for complete sales cycle including project management
- After being transferred to the Robinson showroom, I increased that location's sales from $450k/year to over $1.25mm/year
- This was accomplished through cold calls, warm outreach and pristine customer service
- Average sales annually of $850k places me in the top 3 salespeople
- My best year was $970k
- I organized quarterly parties for local trades to attract new customers
CUSTOMER SERVICE & INSIDE SALES
Cosentino
11.2017 - 04.2019
- Inside sales, outside sales, customer service, invoicing, accounts receivable, materials ordering and truck routing
- Extended top notch customer service to people looking for the perfect stone for their kitchens
- After the Operations Manager was let go, I assumed the duties for 6 months until a new one was hired
- As a Customer Service Representative, I consistently beat the sales goals set for the outside salespeople
- I sold $560k by cold calling in my free time
- I assisted the General Manager with parties to showcase our beautiful stone slabs and increase sales
- I acted as the right hand for the Architectural Design Manager
- Assisting with samples and pricing
PROJECT MANAGER & INSIDE SALES
Premier Granite & Stone
05.2014 - 10.2017
- Project management, inside sales and production foreman over 14 employees for granite kitchens and baths
- The owner and I were the sales team, and I outsold him for 3 years straight
- Average sales annually of $3.5mm
- Average project size was $20k
- We were the go-to kitchen store for the Pittsburgh Penguins and Steelers
- I covered the shop by myself on Saturdays, often with 3 to 4 sets of customers at a time
- I was tasked with the design of the new showroom, which ended up looking amazing
MANAGER & SALES REPRESENTATIVE
United Marble & Granite
04.2013 - 05.2014
- Installing granite kitchens for 30 Lowe's in 8 states and managing 10 employees
- Ran a warehouse of 2 granite installation crews and 2 templators
- Made sure that each of the 30 Lowe's stores had all of the marketing materials needed
- I visited each store weekly
- Any complaint from a Lowe’s customer came directly to me to be dealt with
- Annual sales of $5mm
- Scheduling and quality control were under my charge
FIELD MANAGER OF TEMPLATING
MVP Granite & Flooring
02.2010 - 03.2013
- Customer service, templating countertops, bidding jobs and follow up quality checks
- My main responsibility was templating kitchens for granite countertops
- Regularly estimated jobs of $150k+
- My customer service skills landed me the responsibility of quality checks making sure that the customers were happy
PHOTOGRAPHER/OWNER
Photography by Kemper
05.2004 - 10.2010
- On-location portrait and real estate photographer specializing in family reunions, children's portraits, special events and weddings
PROJECT MANAGER
Easterlin Construction Co
04.2002 - 05.2004
- Supervisor of contractors and materials for a high end home builder on Wadmalaw and Kiawah Islands and Folly Beach
- Daily meetings with subcontractors and building inspectors
- Weekly meetings with homeowners
- Keeping each project on track any way possible
OWNER/GENERAL CONTRACTOR
Dickinson Homes
01.1997 - 03.2001
- Approval and development of home plans, securing building permits, hiring and supervision of subcontractors, meetings with building inspectors and payroll
Education
Photography & Business -
Rochester Institute of Technology
Rochester, NYSkills
- Account planning
- Sales presentation
- Competitor tracking
- Market development
- Sales proficiency
- Customer presentations
- Customer relationship management
- Sales quota achievement
- Strategic selling
- Strong presentation skills
Timeline
BLUEBEAM ACCOUNT EXECUTIVE
Microsol Resources
04.2024 - Current
SALES DIRECTOR
Alacyte/Gamyte
06.2022 - 04.2024
INSIDE SALES & SALES TRAINER
Armina Stone
04.2019 - 04.2022
CUSTOMER SERVICE & INSIDE SALES
Cosentino
11.2017 - 04.2019
PROJECT MANAGER & INSIDE SALES
Premier Granite & Stone
05.2014 - 10.2017
MANAGER & SALES REPRESENTATIVE
United Marble & Granite
04.2013 - 05.2014
FIELD MANAGER OF TEMPLATING
MVP Granite & Flooring
02.2010 - 03.2013
PHOTOGRAPHER/OWNER
Photography by Kemper
05.2004 - 10.2010
PROJECT MANAGER
Easterlin Construction Co
04.2002 - 05.2004
OWNER/GENERAL CONTRACTOR
Dickinson Homes
01.1997 - 03.2001
Photography & Business -
Rochester Institute of Technology
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